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Tesco Mobile App Keeps Stopping: Here’s What To Do

Tesco Mobile App Keeps Stopping: Here’s What To Do

Mobile apps make our lives abundantly easier. As convenient as these apps are, they can also be quite annoying when they malfunction. Wondering why your Tesco mobile app keeps stopping? Don’t worry! You aren’t alone. Keep reading to find out how to fix this error. 

If your Tesco app keeps stopping this is usually the result of outdated software. Check the app store for new updates and make sure you are running the latest version. If the app continues to malfunction, make sure you have a stable connection to the internet.

In this article, we’ll discuss why the error occurs and some solutions on how to fix the app.

Why Does the Tesco Mobile App Keep Stopping?

tesco mobile app

A major reason your Tesco Mobile app keeps stopping is that it’s outdated. The first thing you need to ensure is that you are using the latest version of the application. As with each new upgrade, the company fixes any pre-existing malware or bugs. here’s how you check for new updates: 

  • On your phone, navigate to the app store. This would be Apple Store (for iPhone) or Play Store (for Android).
  • Search for the Tesco app in the search bar.
  • Once you find it, click it and see whether it’s updated.
  • In case there is an update available, we recommend you take action promptly.

Updates feature bug fixes and additional attributes to help smoothen our experience.

Apps that are not regularly updated regularly malfunction. This can be one of the major reasons why your Tesco Mobile app keeps stopping.

All software needs to be regularly updated to make sure they are working properly. Other reasons why the app might be crashing can include problems with the Internet Service Provider (IPS) and the internet connection, faulty sim card, faulty chargers that damage mobile devices, and not updating our phone regularly. 

How Do I Fix Tesco Mobile App That Keeps Stopping?

woman using phone

As mentioned above, the first and foremost thing that needs to be done is to update the application. The application can be updated by accessing the mobile’s app store and looking for any recent updates. The application’s icon will let you know in case there is an update we missed. Promptly updating our phones fixes most of the problems we face when using our phones.

If the problem persists despite updating your app, check out the following solutions: 

Check Your Network

If your Tesco Mobile app keeps stopping, there is a good chance that there might be a temporary signal problem in the area. Tesco’s app uses O2’s network. We can check our postcode by logging into their live status checker. In case of no apparent problems in our area, we can go for a manual network selection. 

Check Your SIM Card

Our sim cards can also cause our phones to have problems connecting to different networks. Removing your sim card and cleaning it with a cloth might help resolve connectivity issues. In case the problem persists, try using another phone with the sim card and observe how that fares. In case the sim card does not work in the other phone too, it is the likely culprit. 

Check Your Charger

It is recommended that individuals should never use old and third-party charging equipment. These have the potential to damage your mobile devices beyond repair. Always make sure to use a company-approved charger bought from reputable retailers. Damaged phones will not be able to function correctly and will make all the apps malfunction too.   

Other Ways for Troubleshooting

In case issues with the mobile app still persist and it keeps on crashing, users can try shutting off the application completely. Relaunching the application might refresh the system and make the app run smoothly. Additionally, uninstalling and reinstalling the app might also work. 

How Do You Pay with the Tesco App?

tesco pay as you go

The Tesco Mobile Pay as you go app allows us to check our top-up balance and recharge our account within mere seconds! Moreover, we can easily navigate store locations and coverage checkers and see free credit, leftover bundles, and data. Additionally, we can also get information on parental controls and roaming.

The Tesco mobile app lets us pay for our shopping at Tesco by letting us simply swipe our phones at checkout. It works similarly to contactless Apple Pay or card payment as we swipe our phones at the payment terminal after shopping

This application is only available to users of iPhones and Android as of this moment. 


We hope that you found this guide on what to do when your Tesco Mobile app keeps stopping. The best place to start is by checking to see if your app is updated.

If this isn’t the problem, check out some of the other suggestions we’ve listed. In case the issue still persists, we recommend getting in touch with Tesco’s customer support.


  • Michael Stokes

    Over 10 years of experience working as a technical support engineer. Highly skilled in fixing any technical issue, including app configuration and account setup, gaming errors, television problems, and any other electronics-related issue. You can find out more about him at