If your Sony TV remote stops working, the first step is often to change the batteries. If replacing the batteries doesn’t solve the issue, then there can be a number of reasons why your remote is not working.
Here, we will show you why the Sony TV remote is not working after a battery change and what steps to take to solve it quickly.
The Sony TV remote not working after a battery change is typically caused by a wrong connection of the batteries. Ensure the batteries are correctly inserted into your Sony TV remote.
Why is my Sony TV remote not working after a battery change?
Your Sony TV won’t work even after a battery change because of the following reasons:
- Wrong battery connection
- The battery terminal is rusty
- You may be using a combination of new and old batteries, or the batteries are from different brands.
- An obstacle is blocking your remote from communicating with your Sony TV
- Your Sony TV has no Internet connection
How to fix the “Sony TV remote not working after battery change” issue
Follow the simple steps below to quickly resolve the “Sony TV remote not working after battery change” issue:
Check your battery connection.
As obvious as it may sound, a wrong battery connection can cause the Sony TV remote not to work after a battery change.
Open the back of your remote to ensure that the plus-marked (+) side of the battery is correctly connected to the remote’s positive (+) connector. Then, repeat the same process for the battery’s minus-marked (-) side and the negative (-) connector on your remote.
Ensure that the remote’s connectors are not rusty
You may still be experiencing the “Sony TV remote not working after battery change” problem despite correctly inserting the batteries.
Take a step further by ensuring that both ends of the connectors on your remote are clean and devoid of anything that could hinder connectivity.
Dip a clean and soft cloth in alcohol and clean both ends of the silver-colored connectors. Then, insert the batteries back and check if the “Sony TV remote not working after battery change” issue is fixed.
Check if your batteries are both new and from the same manufacturers.
The “Sony TV remote not working after battery change” issue is caused when combining a new battery with an old one. Therefore, do not insert a used battery and a new battery on your Sony TV remote. Instead, use new batteries made by the same brand and are not rechargeable.
The wrong combination of old and new batteries can damage your remote and cause battery leakage or rupture. Also, using batteries from different manufacturers is not advisable as there could be a difference in materials used and content.
Remove any obstructing object between your remote and TV.
The issue of your “Sony TV remote not working after battery change” sometimes results from an external object obstructing communication between your TV and the remote. Most Sony remotes use infrared, a form of light. Constructing it equals blocking the crucial communication between your TV and the remote.
Check your surroundings and get rid of anything that can block communication between your TV and the remote. For example, items like frames and flowers should be removed from the tabletop and taken elsewhere. Once you have removed the items, you’re sure nothing is wrong with the remote and TV.
Ensure that your TV has an internet connection and is paired with your remote
Some services on your Sony TV need a strong internet connection to work. It is impossible to access services like Netflix through the designated button on your remote. At the same time, the internet is poor or non-existent. Before pressing any special keys on your remote like Netflix, ensure your TV is online.
Make sure your Sony TV’s touchpad remote is paired with the TV. Turn on your TV’s Bluetooth and follow the user manual to pair an officially issued touchpad remote from Sony or a third-party manufacturer.
Connect your TV to the internet and pair your touchpad remote to the TV to check if the issue of “Sony TV remote not working after a battery change” is fixed.
It is frustrating and tiring not to be able to tune your Sony TV after a battery change. But, by following our simple steps and fixes, readers like you have been able to fix the issue of the “Sony TV remote not working after battery change.”
Don’t hesitate to comment below on what worked for you to fix your Sony TV remote. You can also check out our guide on the same topic for Samsung users here