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WhatsApp Group Participants Not Showing? Let’s Figure This Out

WhatsApp Group Participants Not Showing? Let’s Figure This Out

Have you joined a WhatsApp group, but the names of the participants are not showing when you tap the group name and scroll down to view them? 

If WhatsApp group participants are not showing on the app, this usually happens when you have not saved them in your “Contacts” or permitted WhatsApp to access the saved contacts. To fix this, save the group participants to your contacts and make sure that WhatsApp is allowed to access and use your Contacts list to show their names. 

In this article, we’ll explore why the WhatsApp group participants are not showing on your phone and what steps you can take to resolve this issue with no sweat. 

Why can’t I see group participants on WhatsApp?

Why can't I see group participants on WhatsApp

If WhatsApp group participants are not showing, any one of the following can be the reason for this issue:

  • You have not saved the participant names in your Contacts list.
  • The participants have chosen to leave the display name blank.
  • You have not allowed WhatsApp necessary permissions to access your contacts.
  • Internet connectivity issues.
  • Outdated phone or WhatsApp software.
  • WhatsApp service outage.

How do I see members participation in WhatsApp group?

How do I see members participation in WhatsApp group

To see WhatsApp group participants, here are 8 tried and tested solutions that are bound to get you sorted:

Save Group Member Name To Contacts

It’s possible you haven’t saved the names of WhatsApp group participants in your phone’s Contacts list, and that’s why you fail to see them. 

To fix this:

  • Open the WhatsApp group.
  • Scroll to the “Participants.” 
  • Tap each participant’s number.
  • Tap “Add to Contacts.”
  • Save their number with the name in your Contacts list and confirm that they start showing in the WhatsApp group.  

Inquire About Blank Usernames

WhatsApp group participants may not now show if they choose to leave their display name blank or hidden on the app.

In this case, all you can do is contact them via text or call and politely ask them to either fill in their WhatsApp username or unhide it. 

Restore WhatsApp Access To Contacts

If the WhatsApp group members’ names are saved in your Contacts list, and their username is not set as blank or hidden, you may not have granted the app to access your contacts. When this happens, the participants in the group simply won’t show.

Luckily, you can grant WhatsApp the necessary permissions to access your contacts and fix the issue in the following way:

  • Open phone “Settings.”
  • Tap “WhatsApp” on iPhone or tap “Apps” and select “WhatsApp” on Android.
  • Tap “Permissions.”
  • Select “Contacts.”
  • Tap “Allow.”
Allowing WhatsApp to access phone contacts

Now open WhatsApp, tap the WhatsApp group name, and see if this fixes the issue. 

Wait For The Participants To Send Messages

WhatsApp group chat list consists of participants with names or numbers. However, you may not see either of those if they haven’t contributed to the group by sending a text and voice message or sharing a video. 

The best thing to do here is to wait patiently for them to initiate participating in the group, and their names or numbers will definitely appear. 

Delete And Add Contacts Again

Another way to fix WhatsApp group participants not showing names is to simply delete them from your Contacts and add them again. After deleting the number, try to add them using the default “Contacts” app and then refresh WhatsApp to sync the contacts correctly. 

Although it seems this often happens due to temporary software or SIM issues on the phone, this quick little hack has saved the day for many WhatsApp users.

Reset WhatsApp Account Sync 

On some Android phones, WhatsApp fails to sync the contacts and won’t show group participants. 

To resolve this problem, manually try to resync the WhatsApp account with your contacts this way:

  • Locate and tap the “Settings” option on your Android phone.
  • Next, tap the “Users and Accounts” or “Accounts” option.
  • Scroll and tap “WhatsApp.”
  • Now tap “Account Sync.” 
  • Toggle off “Contacts.”
  • Toggle on “Contacts.”
  • Finally, wait for the WhatsApp account to sync with your contacts and show the group participants. 

Update WhatsApp

Sometimes, an outdated WhatsApp version is incompatible with your phone and may give rise to strange display issues on the app, including the group participant not showing names or numbers.

To fix this, here is how to update WhatsApp on your phone and get rid of this glitch quickly:


  • Open “Play Store.”
  • Tap your profile icon.
  • Tap “Manage Apps and Devices.”
  • Choose “Available Updates.”
  • Select “WhatsApp.”
  • Tap “Update.”
Updating WhatsApp


  • Open “App Store.”
  • Tap the profile icon.
  • Choose “Available Updates.”
  • Select “WhatsApp.”
  • Tap “Update.”

Tip: Updating WhatsApp on your phone can also help you fix the low call sound issues on calls and audio/video messages. 

Now open the WhatsApp group and verify that all participants are showing in the list. 

Reinstall WhatsApp

If the above methods fail, WhatsApp installation files might be corrupt, and that’s why you are experiencing this problem. The quick remedy here is to reinstall WhatsApp on your phone with these easy-to-follow steps:


  • Tap and hold “WhatsApp” on the home screen of your phone. 
  • Select “Reinstall.”
  • Tap “OK.”
  • Next, open “Play Store.”
  • Search for “WhatsApp.”
  • Tap “Install.”


  • Tap and hold “WhatsApp.”
  • Choose “Remove App.”
  • Select “Delete App.”
  • Open “App Store.”
  • Search for “WhatsApp.”
  • Tap “GET.”

NOTE: Back up your WhatsApp chats to ensure they don’t disappear when you reinstall the app on your phone. But first, make sure you have enough storage space on Google Drive or iCloud to save the data. 


In this article, we’ve explored several reasons why your WhatsApp group participants are not showing on your Android phone or iPhone. We’ve also dived into the possible solutions for each reason to help you fix this problem in no time. 

Hopefully, by following our step-by-step guide, you should be able to see who else is in your WhatsApp group by now. If the problem persists, contact WhatsApp support and report the complete issue, as they may have a trick or two up their sleeves for a definitive fix.


  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at