WhatsApp offers a convenient way to communicate with your contacts, but sometimes, on a call, the sound gets too low, and you cannot hear what the other person is saying.
Below, we’ll explore the potential reasons for this problem and effective methods to fix it quickly on your phone.
Why is my WhatsApp call volume low?
- Slow internet speed.
- Poor Wi-Fi reception.
- Software glitches in WhatsApp.
- Outdated WhatsApp version.
- Bluetooth interference with WhatsApp calls.
- Corrupt WhatsApp cache.
How do I fix low volume on WhatsApp calls?
Adjust Volume When Receiving Cellular Calls
During a WhatsApp call, an incoming phone call on your number may cause the sound to get low on the app even if you try adjusting the volume. This seems like an issue with the app rather than your phone, which is causing this glitch.
A workaround here is when the phone call ends, put your WhatsApp call on speaker mode and then back to the earpiece. Most of the time, this method works, and your communication resorts back to normal.
TIP: If changing from earpiece to speaker and speaker to earpiece mode fails to work, simply restart your phone to fix the WhatsApp temporary software glitches.
Check Volume settings
- Open “Settings.”
- Tap “Sound & Vibration.”
- Tap “Volume.”
- Adjust the slider to increase the volume level.
- Drag the “Media” slider to increase the volume of WhatsApp calls.
TIP: You can also press the volume buttons on the side of your Android phone to adjust the call volume.
On an iPhone, you can increase the volume of WhatsApp calls using the side buttons. However, make sure the “Change with Button” option is enabled under “Settings” > “Sound & Haptics.”
Resolve Network Access Issues
Slow internet speed, bandwidth utilization, or poor Wi-Fi signal reception might be why WhatsApp sound is not working correctly on calls. Therefore, try to troubleshoot issues with the network to make communication better on the app by using this step-by-step approach:
- Disconnect other devices on the network and any unnecessary apps on the phone to free up bandwidth for WhatsApp.
- Power cycle your router and reconnect it with the phone running WhatsApp.
- Try initiating calls on WhatsApp while the phone is near the router to resolve poor Wi-Fi signal reception issues.
- Switch from Wi-Fi to mobile data on your Android phone or iPhone.
- Contact your internet service provider to troubleshoot errors at their end or upgrade to a faster internet connection.
You can also try resetting the network settings on your phone to resolve internet connectivity issues this way:
Android:
- Open “Settings.”
- Scroll and tap “System.”
- Tap “Reset Phone” or “ Reset options.”
- Tap “Reset Network Settings.”
iPhone:
- Open iPhone “Settings.”
- Tap “General.”
- Select “Transfer or Reset.”
- Tap “Reset.”
- Choose “Reset network settings.”
Disable Power-Saving Modes
Android:
- Open “Settings.”
- Tap “Battery.”
- Tap “Battery Saving Settings.”
- Toggle off “Battery Saver.”
iPhone:
- Open “Settings.”
- Select “Battery.”
- Toggle off “Low Power Mode.”
Update WhatsApp
- Open “Play Store” / “App Store.”
- Find “WhatsApp.”
- Tap “Update.”
IMPORTANT: Keep updating WhatsApp regularly to ensure that you avoid low or reconnecting sound issues.
Clear WhatsApp Cache
Android:
- Open “Settings.”
- Tap “Apps.”
- Tap “WhatsApp.”
- Go to “Storage.”
- Tap “Clear cache.”
- Tap “Clear Data.”
iPhone:
- Open iPhone “Settings.”
- Tap “General.”
- Select “iPhone Storage.”
- Tap “WhatsApp.”
- Choose “Offload App.”
- Select “Offload App” again.
After clearing WhatsApp cache data, open the app on your phone, make a call, and verify the issue is fixed.
Test Sound With Other Apps
- Open “Play Store” / “App Store.”
- Search for any audio player or voice recorder app.
- Tap “Install” or “GET.”
- Open the app, play any audio file on your phone, or record and play your voice.
- Listen to the playback.
If the low sound problem persists on the audio or recording app, try updating the phone software with these quick steps:
Android:
- Open “Settings.”
- Tap “System.”
- Tap “System Update.”
- Install the latest update.
iPhone:
- Open “Settings.”
- Tap “General.”
- Tap “Software Update.”
- Install available update.
NOTE: Make sure the earpiece and the speaker of your phone are clean and free of any dust or debris that might be causing low sound on WhatsApp calls.
Conclusion
In this article, we’ve explored the reasons why your WhatsApp call sound is low on your phone and how you can fix this problem with step-by-step solutions.
Hopefully, one of the fixes will work, and you can now communicate better and clearly hear what the other person on the WhatsApp call is saying.
