Are you in the middle of a game or just about to start one, and suddenly your screen goes dark? If your PS5 keeps turning off by itself, not only is this an inconvenience, but the issue can also lead to hardware damage over time.
The most common reason your PS5 turns off randomly by itself is that it’s overheating. Make sure to keep your console in a well-ventilated area, where no objects are obstructing the air vents. If you are still experiencing ventilation issues, try cleaning both the vents and the fan.
In this guide, we will show you why your gaming console shuts off randomly. We’ll also list a few quick solutions so that you won’t cause further damage to your console.
Why does my PS5 keep turning off by itself?
If your PS5 gaming console is turning off by itself, this can be due to the following reasons.
- PS5 software is outdated.
- The rest mode on your PS5 is enabled.
- Your PS5 might be overheating and shutting off as a precaution.
- PS5 to TV HDMI device link is malfunctioning.
- Multiple active processes on PS5 are overloading the system, causing it to shut down.
- The PS5 power supply unit or power cable is damaged.
How do I fix the PS5 overheating problem?
The PS5 is a hugely popular console, but many players report that their PS5 keeps turning off by itself. Below are the 6 easy methods to resolve the issue quickly.
Check if your PS5 is overheating
If your PS5 gets overheated, it will turn off by itself to cool down. The first overheating symptom that you’ll notice is that the fan starts to make an unusual sound, and the console becomes very warm to touch.
Also, the console screen color might start to change, or the picture may get distorted. In some cases, you may experience a loading time when launching a game. To fix overheating issues:
- Keep your console in a well-ventilated area and at least 6 inches away from any object.
- Clean the console vents frequently to avoid dust build-up.
- Try to use the gaming console in a room with air conditioning.
- Point a fan directly on the console to blow cool air on it.
Disable the rest mode on your PS5
Sometimes, aggressive rest mode settings can shut down your console when the game is in a suspended state. To fix the issue, you need to disable rest mode in the following way.
- Go to the PS5 Settings page and navigate to System>Power Saving.
- Next, select the Set Time Until PS5 Enters Rest Mode option.
- Finally, set to Don’t Put in Rest Mode under the During Media Playback and While Playing Games options.
Disable HDMI Device Link
The HDMI device link feature allows you to connect your console to your TV. However, this feature can cause the PlayStation to turn off at the same time your TV does.
To fix the issue, disable the HDMI device link feature in the following way.
- Navigate to the Settings option on your console and click on the System option.
- Now, select the HDMI option.
- Next, toggle the button to turn off the device link feature.
- Finally, use your console for some time and see if this resolves the problem.
Update the PS5 to the latest version
You might be running your PS5 on an outdated version, causing it to turn off by itself. Therefore, try updating your console software. To do this:
- Head over to the Settings option on your PS5.
- Next, click on the System option and select System Software.
- Now, choose the Update and Settings option.
- If an update is available, click on the Update System Software option.
- After the console is updated, it will start working seamlessly.
Check the PS5 power supply unit
If your PS5 power supply unit gets damaged or the power cable is malfunctioning, the console can’t get sufficient power and will turn off randomly. To fix power issues:
- First, confirm that the power cable is firmly connected to the back of the console.
- Also, check the power cable for any visible damage and replace it if needed.
- Unplug other electronic devices using the same extension cord as your console.
- Try plugging the PS5 power cable directly into the main power outlet.
- Finally, replace the power supply unit if you suspect it to be causing the issue.
Reduce the overload
When you overexert your console, its performance gets affected, resulting in a system crash that leads to random shutoff. To avoid overload on your PS5, do the following:
- Stop downloading other games while playing.
- Try not to use external drives or storage on your console.
- Avoid playing games for a longer period.
How to rebuild the PS5 database?
If your PS5 is still crashing and turning off randomly, rebuilding the console database in Safe Mode can temporarily help with resolving the issue. To do this:
- Press the Power button on the console for a few seconds to shut it off.
- Wait for a few seconds, then press and hold the power button until you hear the second beep.
- Now, a message will pop up on your screen, “Connect the controller using the USB and press the PS button.”
- Follow the instructions on the screen to boot your gaming console in Safe Mode.
- Then, select Rebuild Database from the list of options.
- Next, your console database will start rebuilding, which can take several hours.
- After the database is rebuilt completely, turn on your console, and you will be able to play games without any issues.
Note: Ensure an active internet connection while rebuilding the database, and do not turn off the console during the process. If you are still facing the issue, turn off the Rest Mode afterward.
This guide outlined several troubleshooting solutions that could help you resolve the issue if your PS5 keeps shutting off. Hopefully, by following these steps, you can get your PS5 up and running again.
If all else fails, visit the Sony PlayStation support page to investigate the issue further.
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