Does your PS5 have no signal when it is connected to your Samsung TV? Does your PlayStation have a Black screen only?
When you connect your Sony console to your TV, you need to make sure you have chosen the correct channel to ensure the correct screen is displayed.
Certain settings on your console can interfere with your PS5 receiving signal to your TV. Fortunately, these settings can be changed in a few simple steps.
Do you know the benefits of restarting your PS5 in safe mode?
With this directory, we will not only guide you through why your PS5 has no signal on your Samsung TV and provide you with easy fixes for this error but also, expand on why you should make use of starting your console up in safe mode.
Why is My PS5 Showing No Signal on Samsung TV?
You will experience your PS5 having no signal on your Samsung TV if the HDCP setting is enabled on your PS5. The HDCP (High-bandwidth Digital Content Protection) is a default setting that protects digital media from being copyrighted. If your Samsung TV is not compatible with this feature, a Black screen may be displayed.
The HDCP configuration has now been standardized and is included in almost every smart device, such as gaming consoles and Smart TVs. Most modern TVs will support this setting.
Other reasons why your PS5 is showing a black screen on your Samsung TV include;
1. Damaged PS5 HDMI Cable/Port
Your PS5 will connect to your Samsung TV with the use of an HDMI cable. There will be ‘No Signal’ on your TV screen if the HDMI cable is damaged or faulty.
If the HDMI port either on the PS5 or at the back of your TV is impaired, this will also prevent a connection between the two devices.
2. Incorrect Channel Settings
Your Samsung needs to be put on the channel that is associated with the HDMI port you have connected your PS5 to.
This is to ensure your PS5 screen is displayed on your TV. The incorrect channel will cause your PS5 to have a Black screen.
3. PS5 Resolution Settings
Is your PS5 set on the highest resolution setting? The resolution setting configured on your PS5 may be interfering with the display on your TV.
This can be the case if your TV does not support the resolution setting.
4. Disc Issue on PS5
If you have inserted a damaged PS5 game disc into your console, you may experience the no signal error on your screen.
Your PS5 can play Blu-Ray and standard DVDs, however, certain ones may not be compatible with your console.
How to Fix PS5 No Signal on Samsung TV
You can fix your PS5 from having no signal on your Samsung TV by turning the HDCP setting off on your console. This can be completed by simply following these simple steps; Settings > System > HDMI > Disable HDCP. Keep in mind, keeping this setting turned off may interfere with apps such as Netflix on your console.
If you have turned this configuration off, and you are still experiencing the PS5 Black screen on your TV, we recommend re-enabling this setting and proceeding with one of the following additional fixes.
1. Check PS5 HDMI Cable/Port
For your Samsung TV to receive a signal from your PS5, it needs to be connected through a working HDMI cable and port.
You can check if your HDMI cable is working or not by using it with a different electronic device. If it still does not work, this will confirm the problem is the cable and will need to replace.
Check the HDMI ports for an overload of dust, and for any loose components that may be interfering.
2. Confirm PS5 Channel
Have you made sure you have put your Samsung TV on the correct channel and source for your PS5 to show up on your screen?
The channel you select will need to correlate with the HDMI port you have connected your console to.
3. Update PS5 Resolution Setting
Updating the resolution setting may help get rid of the PS5 no signal issue on your Samsung TV if there is a compatibility issue.
How to update the resolution setting on PS5
Settings > Screen and Video > Video Output > Resolution
If you have not previously updated this setting, it should be set on ‘Automatic’. Change this to a lower option to see if your PS5 will be displayed on your screen.
4. Power Restart Console
Restarting your console can always help fix errors on your console.
You can complete a power restart by shutting down your console completely, followed by unplugging it for a few minutes.
This will also take your console out of Standby mode if you have been inactive for quite some time.
Once you reconnect your console, allow it time to start up again and see if the ‘no signal’ error is still being displayed. If it is, you may need to make use of the Safe Mode option.
Is HDMI 2.1 Needed for PS5?
A 2.1 HDMI cable is not needed for your Sony PlayStation to work, however, it does come with one included when you first purchase a PS5. This HDMI will improve the display on your Samsung TV because it will support a higher frame rate.
The frame rate you will receive with the 2.1 HDMI cable is 120 frames per second. This means your image change up to 120 times in a second.
This will not only improve the performance of your PS5 but also your gameplay. You will be able to experience quicker response times, and a decrease in latency issues.
Does your TV need to support 2.1 for PS5?
Although your PS5 comes with an HDMI 2.1 cable, the 120Hz will not work on your Samsung TV if your model does not support this cable with a compatible HDMI port.
If your TV does not support this HDMI, Your image display will be the standard 60Hz.
PS5 HDMI Cable
If you have tested out your PS5 HDMI cable, and it is confirmed it is damaged, you will need to replace it with another compatible cable. If you have a Samsung TV that supports the 2.1 HDMI, it is recommended that you stick to this option.
You can look at replacing your PS5 HDMI cable through Amazon. As you can see from the link, they have multiple different 2.1 supported HDMI cables that you can use with your PS5 and TV.
What is Safe Mode on PS5?
Safe Mode is specifically used to help fix issues on your console and is activated when you restart your PlayStation. If your PS5 is in Safe Mode, your console will only have access to the basic functions and features. You will be limited with what you can and cannot perform on your console.
Issues like your PS5 having no signal on your Samsung TV can be rectified by restarting your console in Safe Mode.
Not only that, there are multiple other benefits that you can utilize when your console is in Safe Mode.
How to Put Your PS5 in Safe Mode
Before you put your PS5 in Safe Mode, you will need to completely shut your console down. You can do this by pressing down on the Power Button for three seconds.
Step 1. Hold down on the power button until you hear 2 beeps (around seven seconds)
Step 2. After the second beep, let go of the button
Step 3. Connect the controller through the USB cable
Step 4. Press the PS button on your controller
Your console will now be in Safe Mode.
What Options do You Have in PS5 Safe Mode?
Once you’re in safe mode on your PS5, the startup menu will give you a list of options you can choose from to perform certain actions on your console.
- Restart your PS5
- Change video output – this includes resolution and HDCP setting
- Update System Software – via internet or USB
- Restore Default Settings – sets your PS5 back to its factory configuration
- Clear Cache and Rebuild Database – helps with system feature issues
- Reset PS5 – Deletes all data
- Reinstall System Software
Using Safe Mode on your PS5 to complete these functions will protect your console, however, certain actions performed can cause a loss of saved data.
Therefore, it is advised to back up your files before proceeding with using Safe Mode. If you need assistance with completing a backup on your PS5, you can make use of the PlayStation backup guide.
We hope our guide has helped you understand why your PS5 has no signal on your Samsung TV, and that you were able to rectify this error with the use of one of our easy fixes.
If, however, your PS5 is still displaying a Black screen when it is connected to your TV even after you have checked every setting, we recommend you make use of the PlayStation support guide where you will be able to get assistance with troubleshooting your console.