Do you own a Toshiba TV that works perfectly fine through the controls on the front or back panel but is not responding to the remote? This can be really frustrating and can leave you scratching your head to find solutions.
If your Toshiba TV is not responding to the remote, this happens when it is not paired with the remote or the batteries are weak or dead. To fix this issue, point the remote to your TV, press & hold the “Home” button for a few seconds until the pairing process is complete. If this fails, replace the batteries in your remote and pair it again to the TV.
In this detailed guide, we’ll discuss why your Toshiba TV is not responding to the remote and how you can fix this annoying problem quickly.
Why is my Toshiba TV not responding to the remote?
One of the following might be the reason why your Toshiba TV is not responding to the remote:
- Weak or dead batteries in the remote.
- Defective IR sensor on the TV.
- Obstruction between the TV and remote.
- Pairing issue between the remote and TV.
- Hardware issue with the remote.
- The remote is dirty or out of range from the TV.
What to do If my Toshiba TV is not responding to the remote?
If your Toshiba TV is not responding to the remote, here are 7 tried and tested solutions to troubleshoot this problem.
Pair the Remote with Toshiba TV
The pairing process synchronizes your Toshiba TV with the remote to allow both to communicate effectively. However, if your TV is not paired with the remote correctly, it won’t respond to any commands.
Therefore, pair the remote with the Toshiba TV by following these steps:
Toshiba Fire TV:
- Remove the back cover from your remote.
- Point the remote to the TV.
- Press the “Pairing” button for a few seconds.
- Hold the remote to the TV.
- Press & hold the “Home” button for 30 seconds.
- Do not let go of the button until the remote is paired with the TV.
Now check if the TV responds to the remote. If not, press the “Back,” “Navigation Left,” and “Menu” buttons simultaneously for 30 seconds while pointing it to the Toshiba TV.
If this also fails, remove the batteries from the remote, insert them back in after a few seconds, and press the “Home” button to verify the fix.
NOTE: You can also try restarting your Toshiba TV by unplugging it from the power source for a few seconds and plugging it back in to see if this helps resolve the issue with the remote.
Weak or dead batteries in your remote cause your Toshiba TV to become unresponsive as it cannot transmit the signals.
To address this issue, replace the old batteries with fresh ones. But make sure they are inserted correctly with the right polarity.
Once new batteries are in place, hopefully, your remote will regain its functionality and allow you to control your TV effectively.
INFO: Typically, Toshiba TV remotes use standard AAA or AA batteries.
Clean the Remote
Over time, dust, dirt, or debris accumulates around the buttons. As a result, your Toshiba TV stops responding to the remote.
To resolve this problem, remove the batteries from the remote and gently tap it to dislodge any loose debris. Also, press every button twice to loosen any stuck one.
Ensure that no residue remains, reinsert the batteries, and test the remote to see if the TV responds to it now. While at it, clean the IR sensor at the front of the remote by blowing air from your mouth or use a microfibre cloth.
The remote communicates with the Toshiba TV through IR signals, so if objects or obstacles are blocking the line of sight, it can disrupt the transmission. Due to this, the TV becomes unresponsive to the remote.
So remove physical obstructions like furniture and decorative items between the TV and remote to verify if this helps.
PRO TIP: Do try to be within the range of sight between the TV and the remote. Otherwise, your Toshiba TV won’t respond to the remote to control any functionality.
Check the IR Sensor
The IR sensor on your Toshiba TV is responsible for receiving the signals sent by the remote control. Any physical damage or obstruction to this sensor prevents it from receiving the remote’s signals.
Therefore, carefully inspect the front of your TV for any visible damage or blockages in the area where the IR sensor is located.
If you notice any damage, seek professional repair or replacement service by a qualified technician.
Replace the Remote
Toshiba remote controls usually wear out over time and lead to unresponsiveness due to:
- Worn-out buttons.
- Damaged circuitry.
- Non-functioning chip.
So, if you want to restore control over your Toshiba TV, replacing the remote with a new one is a straightforward and cost-effective solution.
Use the Toshiba Fire TV App As Alternative
If you’ve tried all of the above solutions, but your Toshiba TV (Especially the Fire TV model) is still not responding to the remote, the best workaround is to use the Toshiba Fire TV App as an alternative. Here’s how:
- Access and download the Fire TV app from the Play Store or App Store on your mobile device.
- Connect your Toshiba Fire TV and mobile device to the same Wi-Fi network.
- Open the “Fire TV” app.
- Choose your TV and follow the on-screen prompts to pair it with the app.
Now, use the keypad on the app’s screen to control or retune your Toshiba TV.
In this article, we’ve explained why your Toshiba TV remote is not responding to the remote and what steps you can take to get rid of this issue without much effort.
Hopefully, your Toshiba remote is back to working smoothly, allowing you to enjoy your TV without any interruptions.
If nothing works, we recommend you reach out to the Toshiba Support team via call at 1-877-689-4899 or email. Discuss the issue with the team, and they will give you a specified solution or replace the TV/remote for you.