Skip to Content

CapCut Keeps Crashing: 9 Quick Solutions

CapCut Keeps Crashing: 9 Quick Solutions

Are you frustrated with constantly losing your work on CapCut because the app keeps crashing in the middle of an important video editing project? 

If CapCut keeps crashing while editing a video, this happens when there is insufficient storage space on the mobile device. To fix this, uninstall some unnecessary apps or delete media files from the mobile device’s File Manager. This issue can also occur due to outdated PC graphics card drivers and is usually resolved when you update them.  

To make sure you fix this issue every time, I have put together 9 easy steps to follow, which are:

  1. Close all unnecessary apps
  2. Restart your device
  3. Free up some space
  4. Clear up CapCut cache data
  5. Update the CapCut mobile app
  6. Update Android/iphone firmware
  7. Update graphics card driver (if you’re using a PC)
  8. Reinstall CapCut mobile app
  9. Reset your device

In this article, we’ll explore why CapCut keeps crashing and go through these 9 steps.

Why Does My CapCut Keep Crashing? 7 Main Reasons

Updating iPhone firmware

Below are some of the reasons why CapCut keeps crashing, making you lose all your progress:

  1. Insufficient memory or low storage space on the device
  2. Too many applications are opened on the device
  3. Large video size 
  4. Minor errors/glitches on the device or the CapCut app
  5. The CapCut app build-up has been corrupted
  6. Outdated PC graphics card driver
  7. Outdated app or device

How Do I Fix CapCut Keeps Crashing?

Clearing CapCut cache files on PC

Now that you know what causes the CapCut app to keep crashing, let’s explore some quick and effective solutions to ensure that your editing sessions are uninterrupted.

1. Close All Unnecessary Apps

If you’ve opened too many apps or programs in the background, they can hog up the RAM on your device. As a result, CapCut won’t have enough memory to perform its tasks correctly. 

So, to prevent CapCut from crashing during video editing, close all unnecessary background apps or programs. To do this on your Android or iOS device, launch the “App Switcher” and swipe up the “Apps’ Cards” to close them all. 

If you are using CapCut on your PC, press “Win+X,” click “Task Manager,” choose the program, and click “End Task.” 

2. Restart Your Device

The next solution is to restart your device to clear the CapCut in-app fragmented and old data that is causing it to crash every time you try to edit a video project.

Here are the steps to restart your Android device, iPhone, and PC:

Android:

  • Press and hold the “Power” button.
  • Choose “Restart.”
Restarting Android device

iPhone:

  • Press & hold the “Side/Power” and “Volume Down” buttons.
  • Drag the “Power Off” slider until your device turns off completely.
  • Afterward, press the “Power” button again to restart your iPhone.

PC:

  • Click “Start.”
  • Select “Power.”
  • Click “Restart.” 
  • Wait for the PC to turn on again, launch CapCut, and see if it still crashes. 

3. Free Up Some Space 

CapCut requires a lot of storage space to save drafts or process video editing.

However, if your device’s system is overloaded with many files, apps, and games, CapCut won’t have enough space to work optimally and hence will crash frequently.

You can counteract this issue by uninstalling some unnecessary apps or games on your device in the following way:

Smartphone (Android/iOS):

  • First, tap & hold the app you want to uninstall.
  • Tap “Uninstall.”
  • Tap “OK” to confirm.

PC:

  • Open “Control Panel.”
  • Click “Uninstall a Program.”
  • Right-click the program you want to uninstall.
  • Click “Uninstall.”
  • Select “Yes.”

You can also free up some space by deleting unnecessary media files on your mobile device. Simply launch “Files or File Manager,” choose the files, and select “Delete.”

Note: The CapCut app on your smartphone cannot handle a video that is more than 10 -15 minutes long and will eventually crash while you are editing an oversized clip. 

4. Clear CapCut Cache Data

Corrupt or bulky CapCut cache data can cause the app to crash frequently, but you can fix this issue by clearing the app cache to wipe up all the corrupted temporary files on your device this way:

iPhone:

  • Launch “Settings.”
  • Tap “General.”
  • Tap “iPhone Storage.”
  • Select “CapCut.”
  • Choose “Offload App.”
  • Tap “Offload App.”

Android:

  • Open “Settings.”
  • Tap “Apps.”
  • Tap “All Apps.”
  • Select “CapCut.”
  • Tap “Storage.”
  • Tap “Clear Cache.”

PC:

  • Launch “CapCut.”
  • Click “Global Settings.”
  • Select “Global Settings” again.
  • Click “Delete.”
  • Click “OK” and see if this resolves the issue.

Clearing the cache data can also troubleshoot the CapCut app if it keeps lagging.

5. Update the CapCut Mobile App

CapCut developers release new updates every now and then to address the bugs that can cause the mobile app to keep crashing during video editing. 

Therefore, try updating the CapCut app on your iOS or Android device this way:

  • Go to “Play Store” or “App Store.”
  • Search for CapCut.”
  • Tap “Update” and verify the fix by launching and working on the app again.

6. Update Android/iOS Firmware

If your Android or iOS device is running on an older firmware, the CapCut app might not be compatible with it. However, you can quickly resolve this issue by simply checking and updating your device software with the following steps:

iOS:

  • Launch “Settings.”
  • Tap “General.”
  • Tap “Software Update.”
  • Select “Download and Install” or “Install Now.”
  • Enter the passcode and tap “Install Now.”

Android:

  • Open “Settings.”
  • Tap “Software Update.”
  • Tap “Download and Install.”
  • Wait for your device to check for new updates and download it.
  • Tap “Install Now.”

7. Update Graphics Card Driver On the PC

CapCut makes the video editing process easy for you with its desktop app. However, the program can crash if you have not updated your graphics card driver. To update the driver: 

  • Write “Device Manager” on Windows Search in the taskbar and click it.  
  • Expand “Display Adapter.”
  • Next, right-click the graphics driver and choose “Update Driver.”
Updating PC graphics card driver
  • Choose “Search Automatically For Drivers.”

Note: You can also check and update your graphics card through Windows Update under “Settings” > “Update & Security” > “Check for Updates.” 

8. Reinstalling CapCut Mobile App

Another solution to fix the CapCut crashing issue on your mobile device is to reinstall the app to remove any corrupted installation files affecting its performance.

  • Tap & holdCapCut.”
  • Tap “Uninstall.”
  • Select “OK.”
  • Go to “App Store” or “Play Store.”
  • Find the “CapCut” app using the search option.
  • Tap “Get” or “Install.”

Reinstalling CapCut on your device will delete all your drafts saved within the app.

9. Reset the Device

If non of the above solutions work for the CapCut mobile app, reset your Android or iOS device to the default settings to clear out any technical glitches resulting in crashing.

For Android users: 

  • Launch “Settings.”
  • Tap “General Management.”
  • Tap “Reset.”
  • Select “Factory Data Reset.”
  • Choose “Reset.”
  • Enter your password/PIN and tap “Delete All.”

If you are using iPhone, do the following steps:

  • Open “Settings.”
  • Tap “General.”
  • Tap “Transfer or Reset iPhone.”
  • Select “Erase All Content and Settings.”
  • Enter your passcode to confirm.

Conclusion

In this article, we’ve discussed why CapCut keeps crashing your Android, iOS, or PC and explored several easy-to-follow fixes to help you get out of this scenario. 

Hopefully, your troubles are over, and you can now resume your CapCut editing projects and create stunning videos without any issues.

Author

  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at https://helpfixthat.com/tauqeer-ahmed/