Skip to Content

10 Simple Ways To Fix HBO Max Not Full Screen On TV

10 Simple Ways To Fix HBO Max Not Full Screen On TV

Have you been trying to watch your favorite HBO Max shows or movies on your TV, but the display won’t go full screen?

If HBO Max is not full-screen on your TV, this usually happens due to incorrect TV picture size settings or an outdated version of the app.

There are ten really easy steps to go through to fix this permanently which are:

  1. Configure the TV screen size settings
  2. Log in and out of HBO Max account
  3. Force close the HBO Max app
  4. Power cycle the TV
  5. Clear HBO cache
  6. Update the HBO Max app
  7. Reinstall the HBO Max app
  8. Update the TV firmware
  9. Factory reset the TV
  10. Phone customer support (if all the above has not had the desired effect).

In this article, we’ve covered why HBO Max is not full-screen on your TV and how you can quickly fix this issue.

Why Is My HBO Max Not Full Screen On TV?

television quick settings

The following are some of the reasons why HBO Max is not full-screen on your TV:

  • Incorrect TV picture size settings
  • Outdated app version
  • The app and TV display resolution does not match
  • Corrupted or bulky cache data
  • Incorrect or corrupted app installation files
  • Outdated TV firmware

How Do I Fix HBO Max Not Full Screen On TV? 10 Simple Fixes

clear cache hbo max

If the HBO Max is not full screen on your TV,  one of the following solutions will help you effortlessly troubleshoot the problem.

1. Configure the TV Screen Size Settings

First and foremost, try configuring the aspect ratio of your TV to remove black bars from the sides and watch the video in full-screen mode on HBO Max.

  • Power on your TV and press Home on your TV remote.
  • Select Settings and press OK.
  • Open Picture & Display and press OK.
  • Choose Screen, select the Wide Zoom or Auto Wide option, and check the HBO Max app to verify the fix.

Note: If your TV’s display resolution is higher than the standard HBO Max video resolution (1080), the content might be clipped off or won’t play in full screen. 

2. Log In and Out of HBO Max Account

You can also try logging out and into your HBO Max account on your TV to refresh personalized data and initiate a new session.

  • Launch HBO Max on your Smart TV.
  • Head to your Avatar photo on the top left side of the TV screen using the TV remote and press OK.
  • Use the right navigation on the remote to scroll to the Sign Out tab.
  • Select Sign Out and press OK on the remote.
  • Now, sign in to the account again and see if HBO Max can play video in full screen.

3. Force Close The HBO Max App

The next solution you should try is to force-close the HBO Max app on your TV.

  • Press the Home/Settings button on your TV remote.
  • Go to Settings and press OK.
  • Select Apps and press OK on the remote.
  • Choose HBO Max from the list of apps and press OK.
  • Select Force Stop, press OK on the remote, and see if this fixes the issue.

4. Power Cycle The TV

Power cycle your TV to get the HBO Max out of the loop and troubleshoot any minor technical issues on the app.

  • Press Power on the TV remote.
  • Unplug your TV from the power source for 30-60 seconds.
  • Plug the TV into the power source, turn on your TV and launch the HBO Max app to check if the problem persists.

5. Clear HBO Max Cache Data 

Another solution is to clear the bulky or corrupted HBO Max cache data on the TV.

  • Press the Quick Settings/Home button on your TV remote.
  • Select Settings and press OK.
  • Go to Apps and choose the HBO Max app from the list.
  • Choose Clear Cache and select Clear Data.
  • Launch the HBO Max app on your TV, sign in to your account, and check if you can watch a video in windowed mode.

6. Update HBO Max App

Updating the HBO Max on your TV will install new patches to address the bugs that are causing the app not to display video in windowed mode.

  • Press Home on your TV remote.
  • Highlight the HBO Max title and hold down the Select button.
  • Choose View Detail and press OK.
  • Select Update and press OK on the remote to confirm the action.
  • Finally, launch the HBO Max app to see if this solution worked.

7. Reinstall the HBO Max App

It is possible to troubleshoot the video display mode issue on HBO Max by reinstalling the app on your TV.

  • Press the Quick Settings/Home button on your TV remote.
  • Select Settings and press OK.
  • Go to Apps and press OK.
  • Choose HBO Max.
  • Select Uninstall and press OK.
  • Head to Apps and find the HBO Max app.
  • Choose Install.
  • Launch the HBO Max app, sign in, and you should be able to watch videos in full-screen mode.

8. Update The TV Firmware

Try updating your TV firmware to get rid of any outdated files resulting in the video display size issue on the HBO Max app.

  • To open the Home menu on your TV, press the Quick Settings/Home button on your TV remote.
  • Head to Settings and press OK.
  • Choose Support and press OK.
  • Go to Software Update and press OK on the remote. 
  • Select Update Now and confirm the action.
  • Finally, launch the HBO Max app and verify the fix.

9. Factory Reset the TV

As a last resort, factory reset your TV to troubleshoot the HBO Max not loading on Apple TV or showing content in full-screen.

  • Press the Home button on your TV remote to access the main menu.
  • Go to Settings and press OK on the remote.
  • Choose Device Preferences and press OK.
  • Select Reset.
  • Choose Factory Data Reset.
  • Select Erase Everything and choose Yes.
  • Finally, install the HBO max app, sign in to your account, and the problem should be resolved now.

10. Contact Support Service

If you continue to have problems with the video display size in the HBO Max app on your TV, contact HBO Max support or your TV manufacturer’s customer support to troubleshoot further and get back to streaming your favorite content in windowed mode.

How Do I Make HBO Max Full Screen On My TV While Casting?

How Do I Make HBO Max Full Screen On My TV While Casting?

If your TV does not support HBO Max and you are screen mirroring or casting the app from your phone or laptop, ensure that you’ve enabled the Windowed mode.

  • Ensure that your device and Smart TV are connected to the same Wi-Fi network.
  • Connect Chromecast to your TV using the USB port at the back.
  • Launch the HBO Max app on your source device.
  • Play a video and tap the Cast icon to cast the HBO app to your TV.
  • Select the device you want to connect to, and the HBO Max app will be displayed on your TV immediately.
  • Tap the Windowed icon in the bottom right corner of the player in the app to switch to full screen.

Conclusion

In this article, we’ve explored why HBO Max is not full-screen on the TV and provided quick, easy-to-follow solutions.

Hopefully, one of the above solutions will help you enjoy the content on the HBO Max app on a bugger display without facing further problems. 

Author

  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at https://helpfixthat.com/tauqeer-ahmed/