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How to Fix Sky Q Error MR106 Connectivity Problem

How to Fix Sky Q Error MR106 Connectivity Problem

The Sky Q MR106 error usually occurs when there is an issue connecting to the Sky Q box or the mini box. You may also see the error message saying ‘You can’t watch TV right now as there is a connectivity problem’.

This is usually a simple fix. Perform a hard reboot of the router. If you experience further problems after trying this, a last resort is to buy a Sky Q booster.

In this quick post, I’ll show you exactly how to perform a hard reboot of the router, so you can fix this Sky Q Error MR106 permanently.

What causes the Sky Q error?

sky error

If either your Sky Q or Sky Mini Box loses connection to the internet, you will lose access to the majority of Sky’s features, such as downloading content, streaming movies, or accessing your account.

To check the connectivity status of your Sky Q box, you can follow the steps listed here.

How to fix the Sky Q Error MR106

Step 1 – Hard Reboot of the Router

The first step in fixing the Sky Q Error MR106 is by performing a hard reboot of the router. 

  • Turn off your router
  • Unplug all cables from the router
  • Wait 30 seconds
  • Replug the cables 
  • Power on router

Hopefully, your connectivity issue is now fixed. If you are still having trouble connecting, you can try moving your mini boxes closer to the main box.

Alternatively, an ethernet cable can be used as a short term solution by connecting it from your Sky Q Box to your mini box. Generally, an ethernet cable provides a much faster connection than a wifi connection.

Sky Q Wireless Booster

As a last resort, the Sky WiFi booster is a product designed to help improve your box’s connection by strengthening those hard to reach areas in your home.

To take full advantage of your wifi booster and Sky Q Box, ensure that your devices are out in the open and not obstructed by other objects, and try to keep them away from other electronic devices.

You can test your wifi connection here.


  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at

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