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Hulu Error Code Playlist 5: How To Fix The Streaming Service

Hulu Error Code Playlist 5: How To Fix The Streaming Service

Are you trying to stream Hulu TV shows and movies on your mobile device or Smart TV but getting the Playlist 5 error code? Although many users are reporting this issue, there are a few workarounds to resolve the issue quickly. 

If you are seeing Hulu error code playlist 5 it’s usually a sign that the app cannot communicate with the streaming server due to an unstable or weak internet connection. You can often resolve the error code by power cycling your router or switching from a Wi-Fi connection to mobile data. 

In this guide, we explore why the Hulu error code playlist 5 occurs and some possible ways to get your streaming experience back.

Why Do I Keep Getting Error Code Playlist 5 On Hulu?

Updating Android device

Here are the most likely reasons why you are experiencing Hulu error playlist 5 when trying to watch your favorite show on the app:

  • An issue with the Hulu server
  • Corrupted playlist or Hulu app’s installation files
  • Outdated Huu app or device
  • Technical bugs or glitches on the app or device
  • Internet connectivity issue
  • Corrupted or bulky Hulu app cache data

How Do I Fix Hulu Error Code Playlist 5 On the App?

Clearing Hulu app cache data

Here are some easy and quick solutions to help you resolve Hulu error code playlist 5 on your device.

Perform a Power Cycle

The first solution is to power cycle your device to refresh its system and load the app correctly again.

iOS:

  • Press the “Side” and “Volume Up/Down” buttons until the power off slider appears.
  • Now, drag the slider until your iOS device turns off.
  • Afterward, wait at least 30 seconds and press the “Power” button to restart your iPhone and see if the error code is resolved.

Android:

  • Press & hold the “Power” button.
  • Select “Restart.”

Troubleshoot the Internet Connection

An unstable internet connection can make it hard for the Hulu app server to communicate with its server, which can cause error code playlist 5. Here are some ways you can try to restore the connection on your device.

  • Turn on and off the Airplane mode on your device to refresh the network connection.
  • Disable the Data Saver or Low Data mode on your device.
  • Enable the Hulu app background data.
  • Switch to the Wi-Fi network from mobile data or vice-versa.
  • Power cycle the router.

Troubleshooting the internet connection can also help you resolve other errors such as the Hulu error code 406.

Disable VPN 

Using VPN services on your device might be another factor hindering the Hulu app’s ability to connect with its servers. 

VPNs are third-party applications that safeguard your online information from intruders and other threats. They filter your data to cover up sensitive information like credit card numbers, passwords, and banking information and change your IP address at random to shield the privacy of your location. 

However, not all VPN services integrate well with other apps and might slow down your network connection. Therefore, try turning it off to see if it helps resolve the Hulu error code playlist 5.

Clear Hulu App Cache Data

Over time, the Hulu app cache can bulk up with corrupted data, resulting in the playlist error. To fix this issue, simply clear the Hulu app cache on your device.

Android:

  • Launch “Settings.”
  • Tap “Apps.” 
  • Tap “All Apps.”
  • Select “Hulu.”
  • Tap “Storage.”
  • Tap “Clear Cache.”

iOS:

  • Open “Settings.”
  • Tap “General.”
  • Tap “iPhone’s Storage.”
  • Select “Hulu.”
  • Tap “Offload App.”
  • Tap “Offload.”

Reset Network Settings

Resetting network settings on iPhone

The network settings on your device may be misconfigured or corrupted, which can cause connectivity failure between the Hulu app and the server. Therefore, try resetting the network settings in the following way and see if this fixes the issue.

iOS:

  • Launch “Settings.”
  • Tap “General.”
  • Select “Transfer or Reset iPhone.”
  • Go to “Reset.”
  • Select “Reset Network Settings.”
  • Tap “Reset Network Settings.”

Android:

  • Open “Settings.”
  • Choose “General Management.”
  • Go to “Reset.”
  • Tap “Reset Network Settings.”
  • Select  “Reset Settings.”
  • Enter your device’s “Password or PIN.”
  • Choose “Reset Settings.”

Note: You can also try resetting the APN settings to restore the proxy and port settings to their defaults.

Update the Hulu App

If you haven’t updated the Hulu app on your device, it is a good idea to do so right now, as an outdated version of the app could be the reason you are experiencing issues.

Reinstall Hulu App

  • Tap and bold the Hulu app on your device’s home screen or App Library.
  • Tap “Uninstall.”
  • Select “Ok” or “Uninstall.”
  • Open “Play Store” or “App Store.”
  • Search for the Hulu app and tap “Install or Get”
  • Afterward, launch the Hulu app, sign in and verify the fix.

Update The Device Software

iOS:

  • Launch “Settings.”
  • Navigate to “General.”
  • Tap “Software Update.”
  • Tap “Download and Install.”
  • After entering the device’s password, tap “Install Now.”

Android:

  • Launch “Settings.”
  • Tap “Software Update.”
  • Select “Download and Install.”
  • Tap “Download Now.”
  • Afterward, tap “Install Now” to update your Android device to the latest version and see if this fixes the error code on Hulu.

Check Hulu Server

Hulu often goes offline during scheduled maintenance or while experiencing a technical glitch. In this case, you may see the playlist 5 error popping up on your device’s screen. 

To verify your suspicion, head to a third-party service checker website and see if other users are experiencing the same issue on Hulu. If so, there is nothing really you can do instead of waiting until the service gets back online.

So keep checking after an hour or so to know when the streaming service is operational again.

How Do I Fix Hulu Error Code Playlist 5 On Smart TV?

Hulu app on Smart TV
Photo by Unsplash

If you are getting the Hulu error code playlist 5 on your Smart TV, try the following fixes to reaccess the online content.

  • Power cycle your Smart TV and home network device.
  • Switch to a wired network connection.
  • Update the Hulu app.
  • Reinstall the Hulu app.
  • Reset your Smart TV.
  • Check Hulu server status.

Conclusion

In this article, we’ve explored why you keep getting the Hulu error code playlist 5 on your streaming device and discussed a few hacks as troubleshooting the internet connection, updating the Hulu app, resetting the network settings, etc., to resolve the issue.

Hopefully, you can now enjoy your favorite show on Hulu in peace. However, if you are still bothered by the error code, reach out to the Hulu Support team to investigate the problem further.

Author

  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at https://helpfixthat.com/tauqeer-ahmed/