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Samsung TV Not Picking Up Channels? 4 Simple Methods To Fix

Samsung TV Not Picking Up Channels? 4 Simple Methods To Fix

So you’re trying to watch your favorite program, but your Samsung TV is not picking up any channels.

If you can’t pick up any channels on your Samsung television, this can usually be solved by automatically or manually retuning the TV. Additionally, try restarting the cable box as well as checking the cables are firmly secured.

In this guide, we share some common ways to help your TV find the channels you love to watch.

Is your Samsung TV not finding Channels?

man pointing remote at samsung tv

If your Samsung TV is showing a *No Signal* message on the screen, this is the first sign that you’re not picking up any channels. To fix the issue try the following steps:

  • Retune your Samsung TV
  • Check cables are securely connected
  • Restart television
  • Check that you are connected to the correct source
  • Make sure you have an antenna plugged in
  • Restart the digital box
  • Perform a factory reset
  • Remove any objects that may be interfering with the antenna

These are some of the most common problems faced by Samsung TV users, so let’s take a look at these problems in further detail.

Retune your TV – Yes, it really helps in the majority of cases

retune samsung tv

First of all, you need to grab your TV remote and start retuning your TV. For that, you need to follow some simple instructions:

  • Go to Menu, select Settings, then select Auto Tune and press OK.
  • In some other Samsung TV models, Auto Tune can be found in Menu > Channel > Auto Program > Select Either Cable, Air or correct source > Start
  • In Samsung LE Series models, select Menu > Channel >Auto Store > OK
  • Your TV will take a couple of minutes to complete the Autotune process. Once it’s completed, you will see a number of channels displayed back on the list.

Auto tuning your television will fix most cases related to your Samsung TV not picking up channels, but if you are still experiencing issues you must try manually tuning the TV.

To manually tune your TV try the following:

  • Select the ‘Menu’ button on the remote control.
  • Choose the ‘Channel’ option and tap ‘Enter’.
  • Press ‘Manual Store’ or ‘Add Channels’ and click ‘Enter’.
  • Click on the channel you want to add with the help of channel scroll buttons or the number keys on your remote control.
  • Press the ‘Enter’ button for selecting every single channel.

Analyze the ‘Source’ of your TV

check tv source

Could there be a chance that your youngest child has unwittingly changed the source of your TV while playing with the TV remote?

Selecting the incorrect input source will make it look like all of your TV channels have disappeared, and display a blank blue screen showing the message ‘No Channel’. 

Therefore, making sure you have selected the correct source is essential. For this issue, again pick up your TV remote.

  • Press the Source button, then select Edit (if the Edit button is available)
  • Use the directional buttons on your remote control to navigate between different sources
  • Select either AV, HDMI 1, HDMI 2, or the appropriate port on which you are getting your input source

Check the cables are tightly secured

loose cables
Photo by Envato Elements

A loose cable could also be preventing your television from picking up channels. A faulty HDMI cable or antenna will halt or reduce the signal coverage to the main port on your television.

In this scenario, try replacing the HDMI cable or antenna to ensure the issue is not hardware-related. Make sure all connections from the digital box to the television are also tightly secured.

Try Factory Reset of your TV- sometimes this also does wonders

Another rescue in bringing back channels is trying Factory Reset of your Samsung TV. There might be a possibility that a problem with your TV settings could be hindering your Channel is getting the channels list revised.

One can imagine a simple alteration in TV settings can bring elongated headaches to Users in revising that setting to normal.

So, if you are ended up trying various solutions, then a simple factory reset of your TV can also bring the channels back to your TV. For that purpose,

  • Select Menu > Settings > Reset > Enter
  • Some TVs also ask for a PIN Code which you must have set when first setting up the TV so resetting the TV will require you to enter a PIN.
tv remote

Is Samsung TV still not picking Channels?

If all of the above-mentioned fixes don’t work in your case, the final resort would be to contact the customer support of Samsung Electronics.

You can either use the Contact Us section/ Customer Support on Samsung’s official website or use the official helpline of Samsung for your country. They will either guide you by phone/email or send a representative to your place for examination.

If the problem is with your hardware and your Samsung TV is still under warranty then they can also provide you a replacement as long as you meet the replacement conditions set by Samsung.


  • Michael Stokes

    Over 10 years of experience working as a technical support engineer. Highly skilled in fixing any technical issue, including app configuration and account setup, gaming errors, television problems, and any other electronics-related issue. You can find out more about him at

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