Skip to Content

Verizon Fios Not Getting Advertised Speeds: 3 Quick Fixes

Verizon Fios Not Getting Advertised Speeds: 3 Quick Fixes

Have you recently switched to Verizon Fios but you’re not achieving the advertised speeds? This can be frustrating, especially if you’ve recently moved over from another network. 

Your Verizon Fios connection may not be getting advertised speeds because you’re not using a specific Verizon Router, or you need to test your speed using a wired connection. To fix these issues, purchase a Verizon Router and carry out a speed test, and make sure any speed tests you’re carrying out are done using a wired connection.

Continue reading our help guide to find out the three best fixes for improving your Verizon Fios internet speed.

Try Using a Verizon Router

The most successful method for improving your internet speeds if your Verizon Fios isn’t achieving advertised speeds is to try using a Verizon Router. You can pick these up fairly affordably online here.

Many users have found that they can achieve much better speeds using a dedicated Verizon Router with their Verizon Fios connection, so it’s definitely worth giving this a try. 

Test Speed On Ethernet Connection Instead of WiFi

When carrying out a speed test, are you doing this with a wireless connection? A wireless connection will always be slowed than a wired connection, and often advertised speeds are referring to a connection using an ethernet cable, rather than a wireless connection.

It’s worth plugging your device directly into your router via an ethernet cable and carrying out another speed test. It could be that actually, your speed is pretty good, but there are issues with how your device works with a wireless connection.

verizon logo

Reset Your Router

If you’ve tried the last two options and are still finding that your Verizon Fios isn’t getting advertised speeds, you can often improve this by resetting your router. This works more regularly than people realize, and is worth a try when trying to improve your internet speed.

Unplug your router from the wall and wait at least 30 seconds before plugging it back in. Once your router is back up and running again, we recommend carrying out a wired speed test to check if your connection has improved. You can run an internet speed test here to check your connection and see if resetting your router has done the trick.

wifi router


Hopefully, after trying each of these steps your Verizon Fios will be achieving advertised speeds and above. If you’re still having issues, we recommend reaching out to Verizon directly via their support page here. They should be able to check that you’re able to receive advertised speeds in your area and get things moving more quickly for you. It could be that there’s a speed issue on their end, and they’ll be able to get this sorted out for you.