Are you using the Kik messaging platform but can’t create a public group? This is a common error can be frustrating if you need to collaborate with friends or set up a work group.
Thankfully, there are some quick fixes for this issue, and we’ll share them with you below.
Change Device
The first step is to use the Kik app on a different device. Your phone or computer may have issues, which is why you can’t create public groups.
If you can do this on another device, you’ll know that the issue lies with your device, and you may need to reset it.
Daily Limit – Wait A Day or Two
You can create up to 3 groups per day on the Kik messaging app. This limit has been put in place to prevent lots of spammy groups from being created in mass and could explain why you’re struggling to set up more groups.
Try waiting a day or two and checking again if you can set-up new groups.
Use Third Party Software Such As Ragebot
If you’re still having problems, it’s worth trying out third-party software such as Ragebot.
Ragebot is free software that makes group management easier on the Kik messaging app. It removes bots that enter your groups and offers other features, such as welcome messages for new users and keeping spots open in the group.
It has been known to help prevent issues with creating groups on Kik, so this may fix your problem.
Reset Password
Another quick fix is to reset your Kik password. Sometimes security details such as these may have been flagged by mistake in the system, so resetting it can help fix these issues.
To do this, log out of your account and look for the ‘Forgot Password?’ link. Click this to reset your password and check to see if you can successfully set up new groups.
Clear Cache / Cookies
It could be that the error with Kik groups has been cached on your device’s browser, so we recommend clearing your cookies to remove it.
To clear your cache/browsing history, follow the below instructions:
- Find your Internet History via your Browser
- Click Clear Browsing Data
- Choose the cache files to delete (there should be a Select All button)
- Tap Clear Data
Reinstall App
If the above steps haven’t proved successful, you may need to reinstall the Kik messaging app. We don’t recommend this as an initial step, as you may lose important data that you’ve built up within the app.
To uninstall the Kik app, navigate to the Google Play store if you are using an Android device or the App Store on Apple products. Find the Kik app, uninstall it, and then search for it again and reinstall it.
This should cancel out any previous errors and enable you to create Kik groups successfully once again.
Create A New Account
Our final recommendation is to start with a new Kik account. It may be that your account has been blacklisted by Kik for whatever reason, and you’re unable to create new groups with your current profile.
To create a new account on Kik, simply follow the below instructions:
- Download the Kik App via the Google Play Store / App Store
- Click Sign Up
- Enter your First Name and Last Name
- Choose a Username
- Type in your Email Address
- Create a secure Password
- Input your Date of Birth
- Type in your Phone Number
- Click Sign Up
- Confirm your email via the activation link Kik will send you
You should now have a brand new Kik account. Try creating a public group and see if you are still experiencing the same error. Hopefully, this should have fixed your problem.
Final Words
If you can’t create a Kik group, we hope that after following the above fixes, you’ve been able to fix your issue.
If you’re still having problems, we recommend reaching out to Kik support.