You are expecting an important business or personal call. But, what comes through your Virgin landline is a nuisance call from an unknown and unimportant caller. Frustrating, right? Well, you are not alone. Users of Virgin landline have been complaining of a surge in the amount of nuisance and unknown numbers. In this guide, we will examine the source of nuisance calls on a Virgin landline and how to block the nuisance calls on your Virgin landline.

Nuisance calls on Virgin landlines are from a salesperson or an automated robot. You can block nuisance calls on your Virgin landline by calling 150 from your Virgin landline telephone or 0345 454 1111* from any other phone.


Why am I receiving nuisance calls on my Virgin Landline?

How to block nuisance calls on Virgin landline
Photo credit: Louis Hansel on Unsplash

There are many reasons why you’re receiving nuisance calls on your Virgin landline. The reasons depend on the type of nuisance calls you receive. Below are the most common reasons why you’re receiving nuisance calls on your Virgin landline:

  • A pre-consented marketing agreement
  • Your details are in a directory form
  • Scam/spam spoofs
  • Anonymous Caller Rejection (ACR) is not turned on
  • Failure to register for Telephone Preference Service (TPS)

How You Can Block Nuisance Calls on Virgin Landline

landline
Photo credit: Brendan Stephens on Unsplash

To block nuisance calls on Virgin landline, follow the simple steps below:

Terminate all pre-consented marketing agreements

Some big marketing companies can hold onto your information even after the duration of your marketing agreement. These nuisance calls can range from marketing calls to cold calls that aim to get something from you. Without your consent, these marketing companies can sell your Virgin landline number to the highest bidder.

To block nuisance calls from Virgin landline for marketing campaigns, make sure you do not consent to be contacted. Any number that contacts you without your permission is a nuisance call and should be reported to Ofcom, especially calls with threats and malicious tendencies. On landlines like Virgin, Ofcom regulates cold calls to determine if any rules were broken and if the call qualifies as a nuisance call.

Register for Telephone Preference Service (TPS)

Some nuisance calls on Virgin landlines are spoofed and change constantly. Therefore, changing your Virgin landline number is not helpful when you receive nuisance calls. Instead, register your number with the Telephone Preference Service (TPF). TPF will help filter out scams and spam calls thereby reducing stress on your end.

TPS offers free service to landline owners to choose the type of calls they can receive. Registered Virgin landline owners can be sure that sales and unconsented marketing calls will not be allowed on their phones.

You can block nuisance calls on Virgin landline if you register with TPS online, enlist the numbers that can contact you, and update it as necessary. Each year, the Telephone Preference Service (TPS) will send you a reminder regarding your registered number and if you’d like to change it.

You should, however, note that TPS becomes active after 28 days of registration. Non-Europian numbers can still call you on your Virgin landline. Any change of number invalidates your TPS registration and you will need to repeat the TPS registration on the new number.

Turn on the Anonymous Caller Rejection (ACR) feature

Anonymous call rejection (ACR) is a feature that automatically filters out calls that have hidden caller IDs. ACR reduces the act of nuisance calls on Virgin landlines as receivers can get more information about the caller through the display callee unit. For landlines without screens or a caller display unit, dial 1472 to listen to the notification.

Depending on your location, you can activate the Anonymous caller rejection feature by dialing *77, and disable it by dialing *87. For Ireland Virgin landline users, dial *90 to activate ACR and #90 to deactivate.

Register your number on the Silent Guard Service

Some nuisance calls on Virgin landline keeps silent being picked. To block these nuisance calls on a Virgin landline, dial 0800 954 9046 to register your number on the Silent Call Guard Service.

Get a call blocking device

There are some technically-advanced devices that block nuisance calls on Virgin landlines. You can get any of these devices for anything between £50 to #100. You can set the level of blocking on the additional device. Some modern landlines have this feature inbuilt. Change your Virgin landline or buy an additional call blocking device to block nuisance calls on your Virgin landline.

Protect your Virgin landline number

As simple as it sounds, this is one of the major causes of the “nuisance calls on Virgin landline” issue. Some marketing companies put up a tiny box on their website, ticking it can result in unwanted and nuisance calls from the company.

Never input your Virgin landline number on untrusted third-party websites. These sites may use or sell your details without your consent. Don’t put your number on a directory list that can be assessed by anyone.

virgin media logo

Conclusion

Nuisance calls on Virgin landline can lead to scams and data leaks. Blocking your Virgin landline from nuisance calls is important as cyber-attacks increase. We believe the above simple guide has helped you block nuisance calls on your Virgin landline. Let us know which method worked for you as you fix the nuisance calls issue on Virgin landline.