Did you spend countless hours editing and fine-tuning your content on CapCut, but facing a video export problem while saving it to your device?
If you’re experiencing the CapCut video export problem, it is likely due to low storage on your mobile device or PC. To fix this, uninstall unnecessary apps on your device or delete drafted projects in the CapCut app to free up some storage space and try exporting afterward.
In this article, we’ll discuss why you are facing the CapCut export problem and useful tips to overcome the issue quickly.
Why is CapCut not exporting videos?
If you are facing CapCut export problems, the following can be the reasons:
- Unstable Internet Connection.
- Too many resource-hungry apps running in the background.
- Large video size.
- Device’s low storage space.
- Outdated CapCut app.
- High video resolution or frame rate.
- Excessive CapCut cache data.
How do I fix CapCut video export problem?
After understanding the reasons for the CapCut video export problem, let’s explore some quick and easy solutions to help you get rid of this annoyance.
Wi-Fi Connectivity Issues
This is probably the most common issue causing problems with exporting from CapCut.
Most devices will allow you to see the strength of your Wi-Fi signal in the internet access settings. If this is low, then this may well be your issue.
The easiest way around this, is to invest in a Wi-Fi booster. These are simple devices you plug in at home, and they improve the power of your Wi-Fi immediately.
The one that I recommend is the 1200 Mbps Wi-Fi Extender Signal Booster (check out the latest price on Amazon here).
Clear CapCut Cache Data
Excessive or corrupted CapCut cache data can cause interruptions during export, such as crashes or error messages.
To avoid this, try clearing the app’s cache on your mobile device and PC in the following way:
iPhone:
- Launch “Settings.”
- Tap “General.”
- Tap “iPhone Storage.”
- Select “CapCut.”
- Choose “Offload App.”
- Tap “Offload App” again.
Android:
- Open “Settings.”
- Tap “Apps.”
- Select “All Apps.”
- Choose “CapCut.”
- Tap “Storage.”
- Tap “Clear Cache.”
Computer:
- Launch “CapCut.”
- Select “Global Settings.”
- Choose “Global Settings.”
- Click “Delete.”
- Click “OK.”
Update the CapCut App
The CapCut developers regularly release new updates to resolve the bugs that can cause problems while exporting a video. So, install the latest app version to fix the issue with these steps:
Android/iOS:
- Go to “Play Store” or “App Store.”
- Search for “CapCut.”
- Tap “Update.”
- Now, launch the CapCut app and see if the issue is resolved.
Computer:
- Open “CapCut.”
- Go to “Menu.”
- Click “More.”
- Select your current version.
- Check the “Beta test version” box on the popup and click “Check for updates.”
- Click “Install Now.”
Close Unnecessary Mobile Apps
Running multiple apps on your mobile phone consumes significant resources, including CPU and memory, which can cause problems while exporting videos using CapCut. Therefore, close all unnecessary apps by following these steps:
- Go to Home Screen.
- Swipe up from bottom.
- Stop in the middle to access recent apps.
- Swipe up on the app’s preview you want to close.
Free Up Some Space On the Phone or PC
If your device’s system is overloaded with numerous files, apps, and games, CapCut may need more space to work correctly, resulting in crashes or lags during video exporting. To fix this, free up some used space on your device in the following way:
Android/iOS:
- Tap & hold the app you want to uninstall.
- Select “Uninstall.”
- Tap “OK.”
Computer:
- Launch “Control Panel.”
- Click “Uninstall a Program.”
- Right-click the program you want to uninstall.
- Select “Uninstall.”
- Select “Yes.
Deleting unnecessary projects saved in CapCut is another effective way to clear space on your device and resolve export problems. To do this:
Android/iOS:
- Launch “CapCut.”
- Select a project.
- Tap the three-dot icon next to the project.
- Select “Delete.”
- Tap “Delete” again.
Computer:
- Open “CapCut.”
- Go to “Menu.”
- Select “Back to home page.”
- Select the project you want to delete.
- Click the “Delete” icon.
- Click “OK.”
Reduce Frame Rate
Choosing high frame rates in CapCut increases the video size and needs more resources to process it.
As a result, the app faces problems while exporting the video to your mobile device or PC.
To avoid this, reduce the frame rate in CapCut before exporting the video with the steps given below:
Android/iOS:
- Open “CapCut.”
- Tap “New Project.”
- Choose the video you want to edit.
- Tap “1080p.”
- Drag the slider below “Frame Rate” to “25fps.”
Computer:
- Open “CapCut.”
- Click “New Project.”
- Select “Import.”
- Choose the video you want to edit, hold it, and drag it to the timeline.
- Go to “Menu” and select “Settings.”
- Click “Edit,”
- Set the “Frame Rate” to “25fps,” and try exporting the video to verify the fix.
Decrease the Resolution Rate
Like high rate, high-resolution videos also require more processing power, which can lead to CapCut crashing while exporting a video.
To fix this issue, reduce the resolution rate in the CapCut app:
iOS/ Android:
- Open “CapCut.”
- Tap “New Project.”
- Choose a clip.
- Tap the “1080p” icon in the upper-right corner.
- Drag the slider to “720.”
- Now, click “Export.”
Computer:
- Open “CapCut.”
- Click “New Project.”
- Select “Import.”
- Choose the video you want to edit, hold it, and drag it to the timeline.
- Click “Export.”
- Click “1080p.”
- Choose “720,” tap anywhere to close the pop-up bar, and see if the CapCut export problem persists.
INFO: Reducing the resolution rate can also help you resolve the CapCut lagging problem.
Lower the Bit Rate
By lowering the bit rate on your CapCut PC version, you can reduce the file size, making it easier and faster to export. To do this:
- Open “CapCut.”
- Go to “Menu.”
- Click “Export.”
- Click “Bit Rate.”
- Select “Lower.”
- Click “Export.”
NOTE: The CapCut mobile app does not offer a direct option to change the bit rate, as the selected export settings automatically determine it.
Change Codec Settings
Another way to resolve the problems you encounter while exporting a video on the CapCut PC app, try changing the codec settings from H.264 to HEVC. Here’s how:
- Launch “CapCut.”
- Go to “Menu.”
- Click “Export.”
- Select “HEVC.”
- Click “Export.”
INFO: H.264 codec requires more processing power which can hinder CapCut’s ability to export videos smoothly.
Reinstall CapCut Mobile app
Reinstalling CapCut will remove any corrupted app files that might be causing problems while exporting a video. To do this:
- Tap & hold “CapCut.”
- Tap “Uninstall.”
- Select “OK.”
- Go to “App Store” or “Play Store.”
- Find the “CapCut” app using the search option.
- Tap “Get” or “Install.”
Conclusion
In this article, we’ve discussed the reasons for the CapCut export problem on your mobile device and computer and 9 step-by-step fixes that worked for many users.
Hopefully, these solutions will effectively address your issues, ensuring a hassle-free experience while saving projects from CapCut to your device.