CapCut allows an array of tools and features to create and edit videos with ease, but some users report that its desktop app won’t open on Mac, no matter what they try.
If CapCut won’t open on your Mac, the desktop app might be outdated, or the system firewall is preventing you from accessing it. To fix this, clear the CapCut Desktop app cache and update it to the latest version. If this fails, turn off firewall protection on your Mac to restore your privileges to open the CapCut app.
In this article, we’ll explain why the CapCut desktop app won’t open on Mac and discuss a few fixes to troubleshoot the problem at the earliest.
Why is CapCut not opening on Mac?
If the CapCut won’t open on Mac, one of the following might be the reason for this issue:
- Outdated macOS or CapCut Desktop app.
- Insufficient system resources and performance.
- Opening CapCut using Launchpad.
- CapCut Desktop system files or cache got corrupted.
- Firewall or Security Software is blocking CapCut access.
- Interference of Background Processes with app.
How do I get CapCut to open on my Mac?
To get the CapCut open on your Mac, here are 7 tried and tested methods to resolve this issue.
Update MacOS and CapCut
CapCut might not open if the Desktop version you have installed is not compatible with macOS.
To fix this, first update the macOS with these easy steps:
- Click the “Apple” menu.
- Select “System Preferences.”
- Choose “Software Update.”
- Click on “Update Now” to start the download if an update is available.
- Once the download completes, Click on “Install Now.”
- Enter the Administrator password.
NOTE: Throughout the installation process, your Mac may display a progress bar or temporarily show a blank screen multiple times. So, it is best to avoid closing the lid, which will put it to sleep and disrupt the new software installation process.
Now try opening the CapCut Desktop app and see if you succeed. In case you are still facing this problem, update the CapCut Desktop app in the following way:
- Click the “App Store” icon on the Dock or click the “Apple” menu and select “App Store” from it.
- Type “CapCut” in search.
- Press the “Enter” key.
- Tap “Update” next to “CapCut.”
You can also update the CapCut Desktop app on Mac by the following method:
- Open “App Store” from the Dock or the Apple menu.
- Tap your “Profile” icon.
- Go to the “Available Updates” section.
- Tap “Update” next to “CapCut.”
Once the update completes, CapCut should open on your Mac.
Allocate More System Resources to CapCut
Video editing app like CapCut demands significant system resources. If your Mac doesn’t meet the minimum hardware requirements or is running low on memory, the application might struggle to open at all.
To resolve this issue, try closing unnecessary applications running in the background this way:
- Open the “Applications” folder.
- Click “Utilities.”
- Select “Activity Monitor.”
- Click an app.
- Click “X” at the top.
- Choose “Force Quit.”
- Repeat the same process for closing other apps running on your Mac’s background.
Next up, open the CapCut app and see if this fixes your issue.
TIP: Try upgrading the RAM on your system to allocate more resources to the CapCut Desktop app.
Use Finder to Locate the App
One of the many reasons that CapCut is not opening on your Mac is that you’re locating the app from the Launchpad.
The quick workaround here is to open the app using the “Finder” on the top of your Mac screen, which stays open while using other apps.
Clear App Cache and User Data
Sometimes, corrupted cache files can be the reason that CapCut is not opening on your Mac. Follow these step-by-step instructions to clear cache and user data:
- Open “Finder.”
- Click on “Go.”
- Click “Go to Folder.”
- Type “/Users/Your username/Library/Caches.”
- Click “Go.”
- Open CapCut Folder.
- Drag all entries to “Trash.”.
- Select “Empty Trash.”
Now, reopen the CapCut Desktop app from Finder and verify the fix.
Clearing the CapCut cache can also fix Style options not working on the app.
Temporarily Disable Firewall or Security Software
Security features on your Mac often block legitimate applications from accessing the necessary network resources. This can lead to issues where apps like CapCut simply won’t open.
To fix this, temporarily disable Firewall or Security Software by doing the steps below:
- Click the “Apple” menu.
- Choose “System Preferences.”
- Click “Security & Privacy”
- Select “Firewall.”
- Click the “Lock” icon at the bottom and type in your credentials to unlock the ability to edit security features.
- Select “Turn Off Firewall.”
Now that the firewall is temporarily disabled, try opening CapCut and confirm the fix.
NOTE: After testing, it’s important to re-enable your firewall because it is crucial to maintain the security of your system.
Reinstall CapCut Desktop App
If all the above methods fail to work, the CapCut Desktop installation files might be corrupted. In this case, you need to uninstall and reinstall the app on your Mac for a definitive fix. Here’s how:
- Select CapCut from the Dock and click “Quit CapCut” (Alternatively, use the “Option-⌘-Esc” shortcut key to exit CapCut).
- Open “Finder.”
- Click “Go” > “Applications.”
- Locate “CapCut.app.”
- Left-click on it.
- Select “Move to Trash” or drag the CapCut app to the Trash folder to remove it from the system.
- Again select “Go to Folder” from Finder, type “~/Library/” in the search bar, and click “Go.”
- Delete all CapCut entries under the “Applications Support,” “Caches,” “Logs,” “Preferences,” and “Cookies” subfolders in Library.
- Now open the “App Store.”
- Find “CapCut.”
- Click “Install.”
Hopefully, reinstalling the CapCut Desktop app will fix the underlying glitches and open it on your Mac.
Contact CapCut Support
If the CapCut Desktop app still fails to open on your Mac, consider reaching out to its official support. They might have specific troubleshooting steps or insights into the issue that can help you resolve the problem.
You can contact CapCut support by email or check within the CapCut application to find contact information for customer support.
Conclusion
In this article, we discussed why CapCut won’t open on your Mac computer and explored several quick and easy solutions to resolve this glitch with step-by-step instructions.
Hopefully, one of the solutions worked, and now you can peacefully resume video editing projects on CapCut without constant interruptions.