Have you installed Kik on your phone, but the app is not working on your SIM provider’s mobile data and won’t let you communicate with your contacts on the go?
If Kik is not working on mobile data, this usually happens when you have exhausted your data plan, or the data usage limit is breached on your phone. To fix this, upgrade the data plan by adding more balance or contacting the network’s customer support. If this fails, make sure the “Set Data Limit” is disabled on your phone.
In this article, we’ll dig deep to find out why Kik is not working on mobile data and how you can fix this issue to start communicating with your friends and family on the go.
Why is Kik not working on mobile data?
If Kik is not working on your SIM provider’s mobile data, this could happen due to the following reasons:
- Temporary bugs in your Android phone or iPhone software.
- The data limit set on the phone is breached.
- Incorrect APN settings.
- No network coverage.
- Data Saver or Low Data Mode enabled on the phone.
- Outdated phone firmware or the Kik app.
- The Kik app installation got corrupt.
How do I get Kik to work on mobile data?
Below are 8 methods to get Kik working on the mobile data of your phone SIM card.
Restart Phone
The quickest way to troubleshoot Kik on mobile data is to simply restart your phone. This could fix the bugs in the phone software, interfering with the default mobile data settings.
If you have an Android phone, press the “Power” button on the side panel and tap “Restart.” Hold the “Volume” and “Side” buttons on an iPhone, drag the power off slider, and press the “Side” button to turn it on.
Verify Network Coverage
It’s possible you are using the Kik app in an area where your provider has little or no network coverage. This leads to issues with enabling mobile data on your phone, resulting in failure to communicate with your contacts.
Therefore, move to another room, or if you are outside, wait for the network signals to appear again on your phone and then try using the Kik app.
Check Data Limit
Kik may not work on mobile data if you have set a usage limit for the app on your phone. To remove this restriction:
- Open “Settings.”
- Tap “Network and Internet.”
- Select “Data Usage.”
- Open Data Usage “Settings.”
- If the data limit is breached, toggle off the “Set data warning” and “Set data limit” options.
On an iPhone, go to “Settings” > “Mobile Data,“ select “Kik,” and verify that the app has not consumed your current data plan.
NOTE: You may have consumed your data completely if the data limit is not breached. In this case, upgrade your mobile data plan by topping up the balance or calling your service provider helpline.
Disable Data Saver Or Low Data Mode
Data saver mode on Android and Low Data mode on iPhone can restrict you from using the Kik app on mobile data. To fix this, turn off these options with these step-by-step instructions.
Android:
- Open “Settings.”
- Tap “Connections” / “Mobile Network(s).”
- Select “Data Usage.”
- Tap “Data Saver” and toggle it off.
iPhone:
- Open “Settings.”
- Tap “Mobile Data” / “Cellular.”
- Tap “Mobile Data Options” / “Cellular Data Network.”
- Toggle off “Low Data Mode.”
Now open the Kik app and verify it works flawlessly like before.
Reset APN Settings
If Kik is not working on mobile data, one quick fix is to reset the APN settings to default on your phone. Here’s how:
Android:
- Open “Settings.”
- Tap “Connections” / “Mobile Network(s).”
- Select “Access Point Names.”
- Tap vertical ellipses icon.
- Select “Reset to Default.”
iPhone:
- Open “Settings.”
- Tap “Mobile Data” / “Cellular.”
- Head to “Mobile Data Options” / “Cellular Data Network.”
- Tap “Reset Settings.”
After resetting APN, open the Kik app, and it should start to work again.
Update Phone Software
An outdated phone software might be the reason Kik is not working on mobile data. Luckily, you can update your phone operating system quickly with these steps:
Android:
- Open phone “Settings.”
- Scroll and tap “System.”
- Tap “System Update.”
- Wait for the phone to search and download the latest available updates.
iOS:
- Open iPhone “Settings.”
- Tap “General.”
- Select “Software Update.”
- Tap “Automatic Updates.”
- Toggle on “Download iOS updates.”
Once the phone firmware updates, launch the Kik app, turn on mobile data and verify the fix.
Update Kik App
An outdated Kik app on your Android or iOS device often causes it to malfunction and won’t let you send videos. To fix this, update the Kik app on your phone in the following way:
- Open “Play Store” / “App Store.”
- Search for “Kik.”
- Tap “Update.”
Wait for the Kik app to update on the phone, launch it, switch to mobile data, and see if this fixes the issue.
Reinstall Kik App
Over time, Kik app installation files on your phone often corrupt due to internet bugs and fail to work. When this happens, just uninstall the app and reinstall the fresh version this way:
- Tap and hold the “Kik” app on your Android or iPhone home screen.
- Select “Uninstall.”
- Tap “OK.”
To uninstall the Kik app by accessing the Settings app on your phone, do the steps below:
Android:
- Open “Settings.”
- Navigate to “Apps.”
- Select “Kik.”
- Tap “Uninstall”
- Tap “OK.”
iOS:
- Access “Settings.”
- Locate and tap “General.”
- Select “iPhone Storage.”
- Choose “Kik.”
- Tap “Delete App.”
After a successful uninstall, open “Play Store” or “App Store” on your phone, search for the “Kik” app, and choose “Install” or “GET.”
Next, open the Kik app, log in to your account, and confirm everything is working as it should.
NOTE: Reinstalling the app can also help you resolve the Kik errors while attaching pictures to messages.
Conclusion
In this article, we’ve explored the possible reasons for Kik not working on the mobile data of your network service provider and what you can do to troubleshoot the issue with less effort.
Hopefully, one of the fixes in this guide worked in your favor, and you can now resume communications with your Kik contact even if you don’t have Wi-Fi access nearby.