If your Samsung TV remote shows a solid red light and does not control any function on the screen, you may want to know what this indicator means. Don’t fret; it’s a common problem, and we are here to explain it to you.
In this detailed guide, we’ll discuss the reasons why this light shows on your TV remote and what steps you can take to get rid of this pesky issue for good.
Why is my Samsung remote stuck on a red light?
- Dead remote batteries
- Faulty main chip.
- The TV is off.
- Pairing issue between the remote and TV.
- Stuck remote buttons.
- Dirty or blocked infrared sensor.
How do I stop the Samsung TV remote from displaying a solid red light?
Restart the TV
Restarting your Samsung Smart TV is often the simplest solution to clear out any minor glitches that are preventing the remote from controlling it. This also fixes the solid red light issue.
To do this:
- Press the “Power” button on the front or back of your Samsung TV to turn it off.
- Unplug the power cable of the TV from the wall outlet.
- Wait 30 – 60 seconds.
- Plug the TV back into the power source and press the physical “Power” button on it.
Now, point the Samsung remote to your TV and see if this fixes the issue.
Change the Batteries in The Remote
If the batteries in your Samsung remote are viable, damaged, or dead, it will get stuck on the solid red light and won’t let you perform any action.
To fix this, remove the back cover from your remote, take out the batteries, and install new ones. But make sure to check the direction of the arrows or polarity of the batteries and insert them correctly.
Put the back on the compartment and verify if the problem persists.
Pair the TV and Remote
It might be possible that your Samsung TV has unpaired with the remote for some reason. Due to this, it is unable to communicate with the TV and displays a solid red light.
The best solution here is to program your Samsung TV and remote with these steps:
- Press the “Power” button on your Samsung TV to turn it on.
- Aim the remote 1-2 feet away from the TV screen.
- Press & hold the “Return” and “Play Pause” buttons on the remote for five seconds.
- When the battery and remote icon appear on the screen, it indicates the pairing process is complete.
Finally, check the red light and see if the problem recurs.
Check the Buttons
Sometimes, the issue may arise from any stuck button on your Samsung TV remote. So, carefully examine all the buttons on it to ensure none of them are stuck or pressed down.
If so, gently press the problem buttons down to release them and see if the solid red light goes away.
Remote Obstructions In the Line of Sight
If there is even a tiny bit of obstruction between the remote and the TV, the remote can get stuck on the solid red light and prevent you from controlling any feature on the TV.
Therefore, ensure there is no piece of furniture, toy, books, electronic items, or other obstructions between the TV and remote and verify the fix.
Clean the Infrared Sensor
The dirt buildup on the IR sensor of your Samsung TV occasionally restricts the signals and causes the remote to show this light.
To prevent this, clean the sensor with a damp microfiber cloth, but avoid using any spray cleaner or wet rug while cleaning the sensor.
Reset the Remote
If none of the above solutions work for you, reset and re-pair the remote with the TV this way:
- Flip the remote and remove the back cover on the battery compartment.
- Take out the batteries from the remote.
- Unplug the TV from the mains.
- Press the “Power” button on the remote for 8 seconds.
- Put the batteries back in their compartment.
Now, pair the remote with your TV using the steps discussed earlier, and hopefully, the issue won’t bother you anymore.
Contact Samsung Support
If you’ve tried resetting the remote and the issue persists,
Replace the Remote
It is possible that the main chip in your Samsung TV remote is faulty or damaged.
To verify this, test all the micro schemes of the remote using a multimeter, and if the conductors and transistors are working, then the main chip might be the culprit.
In such a case, the only solution is to replace your remote with a new one. In this case, contact Samsung Support for further assistance.
They have trained experts who can provide you with specific troubleshooting steps tailored to your situation before replacing the remote.
You can reach out to Samsung Support through:
- Live chat
- Facebook Messenger
- X (Twitter)
- Call at 1-800-SAMSUNG (1-800-726-7864)
Conclusion
In this article, we’ve explored why the Samsung TV remote is stuck on a solid red light. We’ve also provided some instructions to resolve this annoying problem.
We hope you can now quickly get your Samsung remote working again and wirelessly access the TV controls without facing more issues.
