Are you facing a Facebook error performing query while trying to interact with Facebook’s marketing tools? Does the same error happen on marketplace tools as well? This article will show you what the query error is and how you can fix it.
Undoubtedly, Facebook is the most popular and ever-growing social media platform in the world. It is not only a social meeting place but also you can make use of a lot of promoting features for your business.
However, quite a few Facebook users are receiving the query error and they don’t know what to do about it. Let’s dig into the definition of the error and explore different ways to fix it.
What Is A Query Error?
The query error shows its ugly head from the server-side and happens mostly when you try to send messages to different sellers on the marketplace. If the error emerges from one Facebook account, most likely, you’ll experience the same error with another account as well.
Furthermore, users reported that they face the same error while trying to post new posts in groups or interact with classified postings.
How Do I Fix An Error Performing Query On Facebook?
If you are one of the unlucky users who are getting the error performing query message over and over again, check out the common fixes below and try them out.
Log Back Into Facebook
Sometimes, temporary bugs in your current session can cause some errors to pop up on your Facebook screen. Therefore, it is a good idea to start a new Facebook session. To do this, use the logout option on your Facebook app or browser. Next, use your login credential to sign back in. Now see if you get the error performing query message again.
Restart Your Mobile Device/Computer
Your device’s hardware may cause the error performing query issue on Facebook. When this happens, you may see other issues emerging on different apps on your mobile device or with different websites on your desktop computer.
Restarting the device flushes the temporary files and clear the local cache at the same time. Also, the restart will resolve any conflicting background applications that might be causing the error.
Update Facebook App and Browser
You need to make sure that you are using the updated version of the Facebook app on your mobile device. The same goes with the browser you are using to access Facebook on your computer. To update the Facebook app:
- On your iOS or Android device, open App Store or Google Play Store
- Type in Facebook in the search query box
- If you see an Update option, click it and install the new updates
If you are using Chrome browser to log in to Facebook on your desktop computer, update your browser by clicking the three dots on the top right side of the screen. Next, click on Settings above the Help option and click on “About Chrome”. Google will automatically check if an update is available. Download and install the update.
Clear Facebook Cache and Browser Cache
Clearing your Facebook app cache on your mobile device and clearing the browser cache on your desktop can help in resolving the error performing query error.
To clear Facebook app cache:
- Tap on Settings and go to the Apps Management
- Scroll down and select the Facebook app
- Hit the Clear Cache and Clear Data options
To clear Chrome browser cookies:
- Click on the three-dotted Chrome browser menu and click on More tools
- Select Clear browsing data
- Select “All time” from the dropdown list of the time period option and hit the Clear Data button
- Close all windows and tabs and relaunch the Chrome browser
Reinstall The Facebook App
If none of the above fixes worked for you and you are using the Facebook app on your mobile device, the last resort is to uninstall the Facebook app and do a fresh reinstall. A clean and fresh install helps in fixing the conflicting codes between the Facebook app, background services, and the mobile device software. To do this:
- Go to the Apps Management on your Android phone
- Tap on the Facebook app and then tap on Uninstall
- Now head over to the Google Play store
- Search for the Facebook app and tap on Install
Facebook is working hard to fix the error performing query issue from their end. However, you can use this guide to do some troubleshooting of your own and see if your device is the root cause of the error message. If all looks good on your side, wait patiently to let Facebook fix the error. Have a nice day!