Skip to Content

How To Turn Off Demo Mode On A Hisense TV With Or Without A Remote Control

How To Turn Off Demo Mode On A Hisense TV With Or Without A Remote Control

Hisense TV’s “store” or “demo” mode is a method of showcasing its in-store features. The demo is an endless loop but can thankfully be turned off.

Hisense Infotech is an electronics brand that began making radios in 1969. Today, their products include everything from refrigerators, mobile phones, washing machines, TVs and more. One area which the TV brand delivers on is super affordability.

Buying a new TV is always exciting, but there’s nothing worse than not being able to use your device. Here’s how to turn off demo mode on a Hisense TV with or without a remote control.

Hisense: What is demo mode?

If your television is stuck in demo mode this means that it’s set to play images or video on a loop which you’d typically see when the TV is for sale in an electronics store.

Usually, when setting up a new television, you are given the option of either choosing ‘store’ mode or ‘home’ mode – always opt for ‘home’ mode.

How to turn off demo mode on Hisense TV

To turn off store mode on your TV, first, with your remote control, press the ‘home’ button.

Then, navigate to ‘settings’ > ‘device preferences’ > ‘retail mode settings’ > then set demo mode to ‘off’.

pointing remote at tv
Photo by Pexels

What if I don’t have a remote control?

If you’re unable to complete the above steps to get your TV out of demo mode, you can try the following steps.

  • Press the ‘menu’ button on the TV panel or remote control.
  • Using the arrow buttons either on the remote or the TV, move across the on-screen menu until you reach ‘option’, then confirm your choice by clicking ‘OK’.
  • Now, choose ‘mode setting’, ‘home use’. Then press ‘OK’ to confirm these settings.
  • Finally, to exit the menu, press ‘menu’.

Factory reset your Hisense TV

If your Hisense TV is still stuck in demo mode, you should be able to complete a factory reset even if you’ve lost your TV remote control.

  • Firstly head to ‘settings’ on the TV menu.
  • Navigate to the ‘support’ menu, then ‘restore to factory default’, press ‘OK’.
  • Your TV should now be restored to its original settings. To confirm this has been completed, you should see the initial set-up screen.
  • Lastly, when going through the initial set-up stage, make sure you choose ‘home’ mode rather than ‘store’ mode when presented with the two options.


  • Michael Stokes

    Over 10 years of experience working as a technical support engineer. Highly skilled in fixing any technical issue, including app configuration and account setup, gaming errors, television problems, and any other electronics-related issue. You can find out more about him at

Leave a comment

Your email address will not be published. Required fields are marked *