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Oculus Keeps Crashing: Reasons & Fixes

Oculus Keeps Crashing: Reasons & Fixes

Oculus is a fantastic gadget to immerse in the VR world, but many users report the headset keeps crashing and messing up their game progress.   

If Oculus keeps crashing, the firmware might be outdated, or the gadget is running out of disk space. To fix the issue, delete unnecessary games to free up some space to let the headset operate optimally or reset the firmware to default settings.   

In this article, we’ll explore why Oculus keeps crashing and provide some useful tips and tricks to help you get back to enjoying your virtual reality experience without interruption.

Why is my Oculus keep crashing?

Why is my Oculus keep crashing?

Below are some reasons why your Oculus headset keeps crashing, forcing you to restart your game all over again:

  • Headset overheating.
  • Outdated Oculus app.
  • Headset temporary glitching.
  • Outdated Oculus firmware.
  • Insufficient storage.

How do I stop my Oculus from crashing?

How do I stop my Oculus from crashing?

If your Oculus headset keeps crashing, here are 7 proven solutions that have helped numerous users swiftly overcome this issue.

Cool Down the VR Headset

Using your Oculus in a hot environment can cause it to overheat, leading to crashes. To avoid this from happening, use the headset in a cold room environment.

Giving your gadget a break is also a good idea, allowing it to cool down. To do this:

  • Press the “Power” button.
  • Choose “Power off” from the pop-up menu. 
  • Disconnect the charging cable from the headset and wait 20-30 minutes so the battery cools down.
  • Press the “Power” button to turn it back on and see if it continues to crash.

INFO: Ensure your Oculus device remains within the 32 to 104 degrees Fahrenheit temperature range for optimal performance.

Free Up Some Space 

If your Oculus device keeps crashing, it could be because there isn’t enough storage space available. To address this issue, delete any apps or games that you no longer use or need with these easy steps.

  • Press the “Oculus” button.
  • Go to “App Library.”
  • Choose “Settings.”
  • Select “Storage.”
  • Select the “Delete” icon next to the game or app you want to uninstall. 
  • Choose “Delete” to confirm.

You can also transfer photos and live-streaming recordings to your PC to create more storage on your gadget. 

For this, connect your headset to the computer using a USB 3.0 cable and grant permission to access files. Once your PC detects Oculus as a drive, move the desired files to a new folder.

Update the Oculus App

It is possible that the outdated Oculus app you are using contains bugs, which can cause communication issues and result in frequent crashes.  In this case, update the app by performing these steps in the following order:

Android/iOS:

  • Open Play Store/App Store.
  • Search for Meta Quest.
  • Tap “Update.”

Computer:

  • Open Oculus PC app.
  • Go to “Library.”
  • Click “Updates.” 
  • Install the update.

Once the app is updated, launch it, turn on the Oculus headset, and see if the problem persists. 

Update the Oculus Quest Software

Outdated Oculus firmware can also lead to compatibility problems with VR games and apps. So manually update the Oculus Quest software to fix the issue quickly. 

  • Press the Oculus button on the headset controller to open the Universal menu.
  • Hover over the clock to open Quick Settings.
  • Select “Settings.”
  • Go to “System.”
  • Select “System Update.”
  • Select  “Install.” 

Hopefully, the gadget will stop crashing after the Oculus software is updated.

Reinstall the Meta Quest App

Reinstalling the Meta Quest app on your mobile device resets any corrupt configuration files or settings responsible for Oculus to keep crashing. Here’s how:

  • Tap & hold “Meta Quest.”
  • Tap “Uninstall.”
  • Select “OK.”
  • Open App Store/Play Store.
  • Find “Meta Quest.”
  • Tap “Get” or “Install.”
Reinstalling meta quest app

Now connect the headset to the Meta Quest app and verify the fix.

Repair the Oculus App

Sometimes corrupt data files cause the Oculus app to crash when you start running VR games.

So, to resolve this issue, repair the Oculus PC app with the steps given below:

  • Launch a browser on your PC and head to the “Oculus Setup” page.
  • Go to your headset: Quest, Rift, or Rift S.
  • Click “Download Setup.”
  • Once the installer file is ready, click it to install the app on your PC.
  • Select “Repair” in the pop-up window.
  • Click “Yes.” 
  • Wait for the repair process to complete, power on the Oculus headset, and see if this fixes the issue.

Reset the VR Headset 

Sometimes, the Oculus headset may experience temporary bugs that can cause unexpected crashes. 

To resolve this, try force-rebooting the headset by pressing the “Power” and “Volume Down” buttons for up to 20 seconds and selecting “Boot device” from the list of options on the screen.

If this doesn’t help fix the constant crashing issue, reset your Oculus headset to its factory settings. 

However, forcing resetting will delete all your saved game progress, and you will have to start from scratch once the device resets. Therefore, before you proceed with this step, save your important data on the device using the Cloud Backup.

Here’s how:

  • Put on the headset and press the Oculus button.
  • Hover over the clock.
  • Open “Settings.”
  • Select “Backup.”
  • Toggle on “Cloud Backup.”
Backing up Oculus to Cloud

Once you have saved everything on the Cloud, force reset your Oculus by turning it off and pressing the “Power” and “Volume” buttons for 20 seconds. Next, select “Factory Reset” and press “Yes, erase and Factory reset” to initiate the process. 

You can also hard reset the headset using the Meta Quest app installed on your Android or  iOS device with the help of these steps:

  • Open the “Meta Quest” app.
  • Go to “Menu.”
  • Select “Devices.”
  • Tap “Advance Settings.”
  • Select “Factory Reset.”
  • Tap “Reset.”

INFO: According to some users, force resetting the gadget can also help when Oculus Quest 2 update is stuck at 0.

Conclusion

In this article, we discussed why Oculus keeps crashing and explored several easy-to-follow solutions to troubleshoot the issue quickly.

With these steps, you should now be able to immerse yourself in uninterrupted enjoyment of the latest VR games and apps. If, however, the issue persists, feel free to reach out to the Meta Quest Support team for further assistance.

Author

  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at https://helpfixthat.com/tauqeer-ahmed/