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PS5 LAN Cable Not Connected? Here Is How To Fix

PS5 LAN Cable Not Connected? Here Is How To Fix

Having trouble connecting your PS5 to the internet and encountering the ‘LAN cable not connected’ error can be extremely inconvenient, especially if you’re attempting to enjoy the ton of benefits of an online connection.

Here are a few solutions for resolving this issue.

How to Fix The ‘PS5 LAN Cable Not Connected’ Error?

Take a Look at Your IP Address

If your PS5 LAN is not functioning properly, the first step you should take is to check your IP address. See if the IP address and default gateway for your LAN connection are identical on your PS5 console. Connect an ethernet cable to your laptop and then type “ipconfig”. Make a note of the IP4 and Default Gateway settings on your PS4 and save them. Moreover, following the steps given, you can also manually assign an IP Address.

  • Navigate to the network settings of your PS5 and manually assign an IP address.
  • Using your browser, go to the router’s settings page. 
  • In the list of linked devices, look for your PlayStation 5.
  • On the settings page of your router, give your console a new IP address.
  • Then, enable DMZ in your router’s settings. The new static IP address of the PS5 must be added to the DMZ device list. It will give your console unrestricted access to the internet.
  • Now, check whether you can use your LAN cable after restarting your PS5 console and router.

Another suggestion is to navigate to your router’s DHCP settings and add more clients. Usually, this number is 10 by default. Increase this number or expand the DHCP scope on the router so that it can manage more IPs. If it does not help resolve the problem, try a new or different LAN cable.

Try A Different LAN Cable

A faulty Ethernet cable is another typical cause of LAN problems with the PS5. Use a different cable to make sure this simple fix works.

Power Cycle Your Router

You can mock folks who say things like, “Did you try turning it off and on again?” but the truth is that it’s a tried and proven strategy that works. If your router isn’t connecting properly, you may only need to unplug it for a few seconds.

Use PS5 Safe Mode To Restart

The PS5 features a Safe Mode, much like the PS4, and you may access it in the same way. This will not impact your PS5 or damage any of your data unless you wish to reset it or restore its default settings. Safe Mode offers nothing more than booting up your console with the most basic functions to aid you in fixing any problems you might be having.

  • Switch off your console completely.
  • Hold the power button down until you hear two beeps, one immediately upon pressing and another a few seconds afterward.
  • Now, make sure that the DualSense controller is connected to your PS5 through a USB cable.
  • Hit the PlayStation button on your controller to turn on your console and access Safe Mode.
  • Select the first entry on the list, which should be Restart PS5.

Try with a Different Modem

Check to see if your network hardware is functioning properly. First and foremost, restart your router/modem. Then, if you happen to have a spare modem lying around, attach it to your PS5 console and check your connection.

Disconnect Console

Disconnect your PlayStation 5 console from any and all internet connections. Then, immediately after the console has booted back up, execute a hard reset. Then, check if it is connected.

Change the DNS Server Settings

Many PS5 users have reported that manually altering the DNS server settings restored their LAN connection. So, go ahead and set your primary DNS to and your secondary DNS to

Update the Firmware Version of Your Router/Modem

Visit the manufacturer’s website for your router/modem and download the most current version. The most recent modem firmware upgrades frequently improve hardware compatibility. Thus, it’s critical to check for updates on a regular basis.

Set Up a New Connection

  • Navigate to the home screen of your PS5 and select Settings > Network > Set Up Internet Connection.
  • Choose the option. ‘Use a LAN cable.’
  • You will be prompted to configure your connection in one of two ways: pick ‘Easy.’
  • The message ‘Test Internet Connection’ will show on the screen to indicate that the connection setup process has been successfully completed.

Contact Support Team

Finally, if none of the options above work for you, you may need to contact Sony PlayStation Support, which is available 24/7. They may assist with a variety of PS-related issues. Second, they may supply additional specific answers to this problem. If that doesn’t work, you can visit a Sony repair shop to have the hardware checked out.


You may see frequent pop-ups on your PS5 saying ‘PS5 LAN cable not connected’. A number of reasons could account for this problem. Perhaps it’s because your LAN cable is faulty, or you need a new modem, or maybe you need to update the firmware version of the modem. You may need to try all of these solutions one by one, and depending on the cause of the problem, the right solution will hopefully work for you.


  • Michael Stokes

    Over 10 years of experience working as a technical support engineer. Highly skilled in fixing any technical issue, including app configuration and account setup, gaming errors, television problems, and any other electronics-related issue. You can find out more about him at

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