If you have a Vodafone phone plan and have experienced issues with calls cutting out, you know how frustrating it can be, especially if it happens frequently.
In this blog post, we will explore the probable causes of this problem and offer some solutions. We hope that by reading this guide, you will be able to get your Vodafone calls up and running properly.
Why Do My Vodafone Calls Keep Cutting Out?
When you’re on the phone, the last thing you want is for your call to drop. However, if you’re a Vodafone customer, this might be something you’ve experienced more often than you’d like.
If you’re wondering why your Vodafone calls keep cutting out, here are a few possible explanations and solutions:
Poor coverage or signal strength
Poor coverage or signal strength can be the cause of your Vodafone calls cutting out. If you’re in an area with poor coverage, your call may drop because your phone isn’t able to connect to the network. To check if this is the case, open the Vodafone Coverage Checker and enter your postcode.
To fix this, try moving to a different location where you have better reception. If that’s not possible, you can try using Vodafone’s Network Extender, which will amplify your signal and give you better coverage at home.
You have insufficient funds on your account to make calls
If you have insufficient funds on your account, your calls may be cut off as a result. This is because Vodafone will stop your call if it detects that there isn’t enough credit to cover the cost of the call.
You can check how much credit you have to see whether this might be the problem. You can top up your account online via the My Vodafone app or from your Vodafone mobile.
There’s an issue with your phone
If you’re experiencing problems with your Vodafone calls cutting out, it could also be due to an issue with your phone. This could be a problem with the network or with your handset itself.
To determine whether this is the case, try making a call on another phone. If the other phone doesn’t have any problems connecting to the network or making calls, then it’s likely that there’s a problem with your handset. In this case, you might need to get the phone repaired or replaced. Another possible issue could be that your SIM card is damaged. If this is the case, you’ll need to get a new SIM card from Vodafone.
You’re in an area with high call volumes
If you’re in an area with high call volumes, your calls may be more likely to drop. This is because the network might not have enough capacity to handle all of the calls at once.
You can check the Vodafone Coverage Checker to see if there are any areas with high call volumes. If there are, you might want to try making your call at a different time or from a different location. If you’re still having problems, you can contact Vodafone customer service for help.
Your phone is too far from the network tower
If your phone is too far from the network tower, it might not be able to connect to the network properly. This can cause your calls to drop out.
To fix this, try moving closer to the tower. If that’s not possible, you can try using a Vodafone Network Extender. These are small devices that you can plug into an electrical outlet at home. They will amplify your signal and give you better coverage.
Incorrect settings on your phone
If you’re having problems with your Vodafone calls cutting out, it could be because of incorrect settings on your phone. This includes incorrect APN settings or using the wrong network mode.
You can check your APN settings by going to Settings > Mobile Networks > Access Point Names. If you’re not sure how to change your settings, you can contact Vodafone customer service for help.
You’re experiencing a network outage
If there’s a problem with the Vodafone network, it can cause your calls to drop out. To check whether this is the case, you can visit the Vodafone Service Status page. This page will list any known network outages and tell you when they’re expected to be resolved.
If there is an outage in your area, you might have to wait until it’s fixed before your calls will start working properly again. In the meantime, you can try using a Wi-Fi calling app like Skype or WhatsApp to make calls. These apps use your Wi-Fi connection or data to make calls, so they won’t be affected by any network outages.
You are trying to make an international call without the proper plan or credit
If you’re trying to make an international call without the proper plan or credit, your calls may be cut off. This is because Vodafone will stop your call if it detects that you don’t have the right kind of coverage.
To fix this, you’ll need to add the proper plan or credit to your account. You can do this by contacting Vodafone customer service. Once you have the right coverage, your calls should go through without any problems.
As you can see, there are a few possible explanations for why your Vodafone calls keep cutting out. If you’re experiencing this problem, try troubleshooting the issue by following the steps above.
If you still can’t resolve the problem, contact Vodafone customer service for help. They’ll be able to diagnose the problem and offer solutions to get your calls working properly again.