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Capcut Can’t Import This Element – 8 Fixes

Capcut Can’t Import This Element – 8 Fixes

The CapCut app offers various creative tools to edit your video, but sometimes, you may encounter the “Can’t Import This Element” error while uploading clips. This can be a real buzzkill, especially when you have a brilliant video idea in mind.

If you are getting the CapCut “Can’t Import This Element” error while uploading a video, this usually happens when you try to upload a higher-resolution video. To resolve the error, reduce the video resolution through a Video Compressor app.

Below, we’ll cover what the CapCut “Can’t Import This Element” error means and how you can quickly overcome this issue to turn your ideas into visually stunning masterpieces. 

What does the CapCut can’t import this element means?

What does the CapCut can't import this element means

The CapCut “Can’t Import This Element” error usually occurs when the app is not compatible with uploading higher-resolution videos.

Sometimes, temporary glitches on the app or device, corrupt cache data, or incompatible device software can also cause this error to pop up on the screen. 

How do I fix the CapCut can’t import this element error? 8 Fixes

How do I fix the CapCut can't import this element error

Let’s explore some easy and quick solutions to resolve the CapCut “Can’t Import This Element” error message and help you unleash your creativity without interruption.

1. Change the Video Quality

CapCut on your iOS or Android device often throws the Import Element error when uploading videos in 1080p or a higher resolution.  

To fix this, try shooting the video in low resolution or reduce its quality with the following steps:

  • Open “Play Store” on Android.
  • Search “Video Compressor Mp3 Converter.”
  • Tap “Install.”
  • Launch the app.
  • Tap “Lossless Compress.”
  • Select the video you want to compress.
  • Tap the “Original” option and select the 480p or 720p resolution. 
  • Tap “Download/Export.” 

If you have an iOS device, open “App Store,” search for the Video Compress app, and tap “GET” to install and compress the video. 

Now, try importing the video to the CapCut app and see if this resolves the error message

2. Change the Video Format

CapCut supports MP4, MOV, AVI, and other video formats for multiple import/export options. But you may see the error while importing MP4 clips. 

So try changing the video format from MP4 to MPV and see if CapCut can import it now. 

3. Improve the Quality of Your Wifi

This is a common problem. A weak Wi-Fi signal can interrupt the importing process.

To find out if this might be the cause of the issue, check the strength of your Wi-Fi signal in your internet access settings area. If it is very weak, then bingo – there’s a strong chance this is the reason.

This is a relatively easy issue to fix.

The best way is to get a Wi-Fi booster. You just plug one of these simple boxes into your house and away you go!

The one I recommend is the Wifi Extender Signal Booster by Netfun. This booster is economical, has a wide signal coverage, and…best of all, it just works!

4. Force Stop the App

Sometimes, temporary glitches on the Capcut app can also prevent it from importing video clips for editing. To resolve these glitches, refresh the session by force-stopping the app with these steps.


  • Open “Settings.”
  • Tap “Apps.”
  • Tap “All Apps.”
  • Select “CapCut”
  • Tap “Force Stop.”


  • Swipe up on your iOS device’s Home screen.
  • Swipe right on the app’s card to find “CapCut.”
  • Now, swipe up on the “CapCut App Card” to force stop it.

Open the “CapCut” app again, try uploading the clips, and see if you still get the “Can’t Import this Element” error message.

Note: It is also possible that the video file is corrupted or damaged. Therefore, use a repair tool to fix the file and try importing it again. 

5. Clear the CapCut Cache Data

The CapCut app cache data might be bulky or corrupted, causing it to crash or throw the error code while uploading videos.

Luckily, you can fix this issue by clearing the app cache data on your Android or iOS device.   


  • Open “Settings.”
  • Tap “General.”
  • Tap “iPhone Storage.”
  • Select “CapCut.”
  • Choose “Offload App.”
  • Tap “Offload App” again.


  • Open “Settings.”
  • Tap “Apps.”
  • Select “All Apps.”
  • Tap “CapCut.”
  • Tap “Storage.”
  • Select “Clear Cache.”
Clearing CapCut app cache data

Finally, open the app and try importing the video to verify the fix. 

6. Free Up Some Space on the Device

CapCut requires at least 100 MB of space to edit and save a 1-minute video.

But if your device’s storage space is insufficient, the app won’t let you import video clips for editing, resulting in a “Can’t import this element” error code.

To fix this, remove any unnecessary files and apps from your phone to free up some storage space or transfer the data to an external storage device or a cloud service. 

Next, open “CapCut,” select the video clips to import, and tap “Add” to check if the issue persists. 

7. Update the CapCut App

CapCut releases new app updates to resolve compatibility issues with your device for a seamless editing experience. So if you run an outdated version, the Capcut app may lag and not let you upload a video. 

For this, update the CapCut app on your Android or iOS device by doing the steps below:

  • Open App Store/Play Store.
  • Search for “CapCut
  • Tap “Update.”
  • Now, tap “Open” and try importing the video again. 

If you still get the error message, uninstall and reinstall the app to remove any corrupted installation files triggering this issue. To do this, tap and hold the “CapCut” app, tap “Uninstall,” and select “OK” to confirm. Next, open “Google Play Store or App Store,” find “CapCut,” and tap “Install” or “GET.”

8. Update the Device Software

Outdated device software can cause compatibility issues with the CapCut app, preventing it from importing your video clips for editing. 

Therefore, update your iOS and Android device software by following these steps:


  • Open “Settings.”
  • Tap “General.”
  • Select “Software Update.”
  • Tap “Install and Download.”
  • Enter the passcode when prompted and tap “Install Now.”


  • Open “Settings.”
  • Tap “Software Update.”
  • Choose “Download and Install.”
Updating Android software
  • Tap “Install Now.”

Your device will now update to the latest version, and hopefully, you can now import video clips to the CapCut app without seeing the error message. 


In this informative article, we’ve explained the meaning of CapCut “Can’t Import This Element” error and how to fix it while uploading videos to the app. 

Hopefully, with these fixes, you can now add video clips to your project and use the CapCut app tools to design creative content seamlessly without facing any issues.  


  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at