Although CapCut is an all-in-one video editing app, it sometimes stops working, and you can’t modify your footage to add animations, filters, or stickers, no matter what you do.
If CapCut can’t modify footage, this is likely because you are using an outdated version of the app. To fix this, regularly update the CapCut app on your mobile device or computer to avoid compatibility issues. If you use CapCut through the BlueStacks emulator, configure its “Performace,” “Graphics,” or “Device” settings.
In this detailed guide, we’ll explain why CapCut can’t modify your video footage on your mobile device or computer and how you can quickly fix this frustrating issue.
Why can’t I modify footage on CapCut?
Below are some of the reasons why CapCut can’t modify your footage and won’t let you complete your video project:
- Incorrect settings in the emulator.
- Outdated CapCut app.
- The CapCut cache got corrupted over time.
- Bugs in CapCut system files.
How do I get CapCut to modify footage?
If CapCut can’t modify video footage on your mobile device or computer, here are 6 tried and tested solutions that have helped many users get rid of this issue once and for all.
Force Stop CapCut
The easiest solution to fix the issue is to force-stop CapCut and relaunch it again. This will remove any temporary bugs in the app and refresh the editing session. Here’s how:
Android:
- Open “Settings.”
- Tap “Apps.”
- Tap “All Apps.”
- Select “CapCut.”
- Select “Force Stop.”
iOS:
- Swipe up on your iOS device’s home screen to access the App Switcher.
- Scroll right.
- Find “CapCut.”
- Swipe up on the CapCut app preview to force stop it on iOS.
CapCut Desktop App:
- Press “Win + X” (keyboard).
- Click “Task Manager.”
- Right-click “CapCut.”
- Select “End Task.”
Now, relaunch CapCut, try editing your project, and see if you can modify the footage now.
Change Emulator Settings
If you use CapCup through the BlueStacks emulator on your computer, its settings might be incorrect, preventing the app from modifying your video footage.
To fix this, change the BlueStacks settings on your computer with these steps:
- Open “BlueStacks.”
- Go to “Menu” (hamburger icon).
- Select “Settings.”
- Head to the “Performance” tab.
- Configure “CPU Allocation” and “Memory Allocation” to “High.”
- Change “Performance Mode” to “High Memory.”
- Go to the “Graphics” tab and make these changes:
Graphics Engine: Compatibility
Graphic Renderer: OpenGL
Interface Renderer: Auto or DirectX
GPU Settings: Prefer Dedicated Graphics
ASTC: Hardware Decoding or Software Decoding
- Head to “Device Settings.”
- Set “Device Profile” to “One Plus 3T.”
Save your settings, restart BlueStacks, and see if this fixes the issue.
Update CapCut
CapCut developers regularly release updates to address the compatibility problems with your device. However, if you have not updated the app, it can lead to performance issues and prevent you from modifying the footage or cause export problems.
Luckily, you can resolve this glitch by updating the CapCut app on your mobile device or computer this way:
CapCut Mobile App:
- Open “App Store” / Play Store.”
- Search for “CapCut.”
- Tap “Update.”
CapCut Desktop App:
- Launch “CapCut.”
- Click the “Gear” icon.
- Select “Version.”
- Click “Check for Updates.”
- Click “Install Now.”
BlueStacks Emulator:
- Open “BlueStacks.”
- Go to “System Apps.”
- Select “Google Play Store.”
- Select your Profile icon.
- Choose “Manage Apps and Devices.”
- Select “Updates Available.”
- Click “Update” in front of “CapCut.”
After the update, launch CapCut and check if you can modify your video footage now.
Clear CapCut Cache
Sometimes, the CapCut cache becomes bulky with junk data on your device that can cause the app to behave erratically and won’t let you modify the footage. This can also result in the app causing an interruption in installing the latest updates.
To prevent this, clear the CapCut cache data on your device, computer, or emulator. Here’s how:
CapCut App:
- Open “CapCut.”
- Tap “Settings.”
- Select “Clear Cache.”
- Select “OK.”
Android Settings:
- Open “Settings.”
- Tap “Apps.”
- Tap “All Apps.”
- Select “CapCut.”
- Go to “Storage” > “Clear Cache” > “Clear Data.”
- Tap “OK.”
iOS Settings:
- Open “Settings.”
- Go to “General” > “iPhone/iPad Storage.”
- Tap “CapCut.”
- Select “Offload App.”
- Tap “Offload App.”
CapCut Desktop App:
- Open “CapCut.”
- Click the gear icon.
- Click “Settings.”
- Select the “Delete” icon in front of “Cache Size.”
BlueStacks:
- Open “BlueStacks.”
- Select “My Games.”
- Select “System Apps.”
- Choose “Android Settings.”
- Click “Apps.”
- Click “CapCut.”
- Choose “Storage.”
- Select “Clear Cache.”
After clearing cache data, open CapCut, import your video element and verify the fix.
Reinstall CapCut
Another solution to fix the CapCut app and modify your video footage is to reinstall it on your device for a fresh version. Here’s how:
Android:
- Go to “Settings.”
- Tap “Apps” > “All Apps.”
- Tap “CapCut.”
- Select “Uninstall.”
- Tap “OK.”
- Open “Google Play Store.”
- Find “CapCut.”
- Tap “Install.”
iOS:
- Head to “Settings.”
- Tap “General.”
- Tap “iPhone/iPad Storage.”
- Select “CapCut.”
- Select “Delete App.”
- Tap “Delete App.”
- Go to “App Store.”
- Search for “CapCut.”
- Tap “GET.”
Computer:
- Open “Settings.”
- Click “Apps.”
- Click “App & Feature.”
- Select “CapCut.”
- Click “Uninstall.”
- Click “Uninstall.”
- Choose “Yes.”
- Go to “Microsoft Store.”
- Locate “CapCut.”
- Click “Install.”
After reinstalling the CapCut app, open it, start editing your video project, and check if you modify it correctly.
Contact CapCut Support
If all else fails and you still can’t modify your CapCut footage, contact the CapCut Support team via email to discuss the problem with them.
They may be able to provide you with additional troubleshooting steps to overcome the problem so that you can continue editing footage successfully.
Conclusion
In this article, we’ve explored why CapCut can’t modify your video footage on your device or computer app and what steps you can take to overcome this problem.
If none of the above solutions work and CapCut still can’t modify your video footage, try using its online editor. For this, simply go to the CapCut Online Video Editor website, open the affected file, start editing it, and export it with advanced resolution and settings.
Hopefully, with these fixes, you can now go back to editing your videos on CapCut without a hitch.