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Why is My Vodafone Mobile Data Not Working? 3G/4G/5G Issues

Why is My Vodafone Mobile Data Not Working? 3G/4G/5G Issues

Cellular data, also known as mobile data, is an essential feature of any smartphone. If your Vodafone mobile data has stopped working, here are some solutions to get it back.

In this guide, we’ll help you diagnose whether you have an issue with your device, or there is a problem with the Vodafone network. If your Vodafone mobile data is not working, here are some things you can try to fix it.

Why is My Vodafone Mobile Data Not Working?

man using his mobile

It’s only when you lose your mobile connection you realize how important it is. Without mobile data, you cannot access the internet. That means you can’t access your favorite social media apps, stream any media, or have access to important emails.

No mobile data can be the result of damaged hardware, a network outage, software issues, or even reaching your maximum data usage. Luckily, there are some simple solutions. If you are having trouble connecting to the Vodafone network, first try these troubleshooting steps:

How to Fix Vodafone Mobile Data Issues (8 Solutions)

mobile data illustration
Photo by Envato Elements

Mobile networks have gotten better and better over the years, but they still run into issues. Fortunately, these troubleshooting tips will likely solve your connection issue in no time.

Check your mobile device settings

Ensure that your mobile device is set to automatically select a network.

  1. Locate and tap Settings > Mobile Data > Network Selection.
  2. Make sure Automatic is enabled

If you are overseas, ensure that you have activated international roaming.

Turn on 5G/4G

If you have Vodafone 5G service, ensure that you are using an approved 5G device.

Otherwise, check the 5G/4G toggle and turn it on.

  1. Press Settings.
  2. Tap Mobile Data.
  3. Press Mobile Data Options.
  4. Tap Voice & Data.
  5. Select 5G ON

Update your mobile device software

Internet issues can stem from out-of-date software. Continually update to the latest available software to use Vodafone’s services effectively.

To ensure that your mobile device is updated, visit Vodafone’s device guides.

  1. Press Settings.
  2. Press General
  3. Press Software. If a new update is available, it will be displayed here.
  4. Follow the on-screen instructions to complete the update

Ensure that you are not in airplane mode

Check your mobile device’s flight mode status. When your device is in airplane mode, you will not be able to connect to the internet. You can check this in your phone’s settings.

  1. Press Settings.
  2. Tap Network and Internet.
  3. Switch Aeroplane mode OFF. When Aeroplane mode is on, Wi-Fi, mobile networks and Bluetooth are all switched off.

Check your APN Settings

To connect to Vodafone’s internet, your device will need to utilize the correct APN settings. Find Settings > Mobile Data > Mobile Network Data. Make sure your settings match the ones listed below:

APN Typedefault

Restart your device

Sometimes a quick reset is all you need to get your Vodafone mobile data working again. To restart your device, simply turn it off and wait 30 seconds before turning it back on.

Check your network coverage

Vodafone has a great support page that you can check to make sure you are in an area that has Vodafone coverage.

You also might want to check and ensure that you are up to date on your bill. It’s easy to forget when the bill is due, and it might have lapsed. Your service will be disconnected when your account lapses until you pay the outstanding bill.

Ensure that Vodafone does not have network maintenance or an outage

Vodafone also has a fantastic maintenance support page to let you know when there is scheduled network maintenance.

You will also be able to check this page for network outages.

Unfortunately, in this situation, all you can do is wait. If there is a network outage in your area you will need to hold tight while Vodafone addresses the issue. In the meantime, you could try connecting to a wifi connection.

vodafone mobile data not working

Final Thoughts

Hopefully, these quick fixes will have your mobile data back up and running. Either way, staying connected to the digital world is a must.

Otherwise, you might not be able to send picture messages or emails. This can be very frustrating. For further Vodafone support such as issues with texting, read our article on Vodafone text message errors.


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