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Oculus Keeps Restarting: Reasons & Fixes

Oculus Keeps Restarting: Reasons & Fixes

Are you having an issue with your Oculus headset that keeps restarting while you’re in the middle of an exciting game or immersive VR experience?

If Oculus keeps restarting, your headset might be running low on battery, or the Auto-wake feature is enabled on the device. To fix this, disable the Auto-wake feature option in the Meta Quest app and charge the headset for 3-4 hours before using it again.

In this article, we’ll explore why Oculus keeps restarting and provide you with easy and quick solutions to get your headset back up and running smoothly.

Why does my Oculus keep turning off and restarting?

Why does my Oculus keep turning off and restarting?

If your Oculus VR headset keeps restarting intermittently, some of the following reasons might be at play:

  • Low battery.
  • The Auto Wake feature is enabled.
  • Headset temporary glitching.
  • Slow internet speed.
  • Poor Wi-Fi reception.
  • Headset overheating.
  • Faulty charging accessories.

How do I fix the restart loop on Oculus?

How do I fix the restart loop on Oculus?

To stop Oculus from restarting and disrupting your virtual reality experience, try these 8 straightforward solutions.

Cool Down the Headset 

If your Oculus keeps restarting, it might be due to overheating. To fix this issue, try giving your headset a break to cool down. To do this:

  • Press the “Power” button.
  • Select “Power off” from the popup menu. 
  • Plug out the charging cable from the headset and wait 20-30 minutes to let the battery cool down.
  • Afterward, press the “Power” button to turn it on again and verify the fix.

Charge Oculus Headset

The VR headset requires a certain amount of power to function correctly. A low battery may cause Oculus to shut down and restart intermittently. 

So the best way to fix this is to charge your VR gadget.

To do this, connect one end of the charging cable to the power adapter and the other to the charging port on the headset. Then, leave it to charge for 2 to 3 hours. 

Once the device is fully charged, turn it on to see if it continues to restart. 

Check the Power Cable and Adapter

Using a faulty power cable and adapter, which may not meet the power requirements of the Oculus headset, can drain the Oculus battery and keep it restarting.

To prevent this from happening, always use the factory-authorized Oculus charging cable and adapter to charge the headset. If you’ve lost any of the charging accessories, make sure to buy from a reputable seller who sells the original product. 

Force Reboot the Headset

Temporary bugs in the Oculus headset can cause it to restart constantly. To fix this, do a force-start with these easy steps:

  • Press the “Power” button.
  • Choose “Power Off.” 
  • Press “Power” button again.

Another way to force reboot the device is to press the “Power” and “Volume Down” buttons and hold them together for 10-15 seconds and select “Boot device” from the USB Update Mode menu. 

force rebooting the Oculus headset

INFO: Force rebooting can also troubleshoot Oculus GO stuck on the loading screen.

Disable Auto Wake on Oculus Headset

The Auto Wake option on the Oculus headset uses a proximity sensor to turn on the device automatically when it senses movement. However, this feature can cause the headset to restart due to accidental movements or vibrations triggering it.

To prevent this, turn off the Auto Wake on the Meta Quest app on your mobile device in the following way:

  • Launch the “Meta Quest” app.
  • Go to “Menu.”
  • Select “Devices.”
  • Select your headset.
  • Tap “Settings.”
  • Tap “Power.”
  • Toggle off “Auto Wake.”

NOTE: Once you disable the Auto Wake feature, your Oculus headset won’t turn on automatically when you wear it. Instead, you’ll need to use the power button to start the device.

Troubleshoot the Wi-Fi Network 

Connectivity issues with the Wi-Fi network can sometimes result in Oculus update problems, causing the headset to keep restarting. Your best bet, in this case, is to troubleshoot your network by performing these steps in the following order:

  • Run a network speed test to ensure the upload and download speeds are satisfactory.
  • If the network speed is sufficient, try moving the headset closer to the router for better Wi-Fi signal coverage.
  • Turn off the router and unplug the power cable from the primary AC outlet. After waiting for a few minutes, reconnect all the cables and power on the router.
  • If the above methods fail, reach out to your internet service provider and inquire about any bandwidth limits or potential issues on their end.

Force Reset the VR Headset 

Another way to fix the issue is resetting your Oculus headset to its default settings. This will eliminate any technical glitches that may be causing it to reboot after every few minutes. Here’s how:

  • Press the “Power” and “Volume Down” buttons for up to 15 seconds to access the boot menu on the headset.
  • Select “Factory reset.” 
  • Choose “Yes, erase and factory reset.” 
Force resetting the Oculus headset

An alternative way to factory reset the device is using the Meta Quest app installed on your mobile device in the following way:

  • Open “Meta Quest.”
  • Go to “Menu.”
  • Select “Devices.”
  • Tap “Advance Settings.”
  • Select “Factory Reset.”
  • Tap “Reset.”

NOTE: Before resetting Oculus, save your data on the Oculus using the Cloud Backup. Wear the headset, press the Home button, hover over the clock, and open “Settings.” Finally, select “Backup” from the left menu and toggle on “Cloud Backup.”

Contact Meta Quest Support

If all else fails, contact Meta Quest support and let one of their representatives diagnose the problem with your device and suggest any necessary repairs or replacements. 

To contact support, use your phone or PC browser to navigate to the Meta Store Help Centre. From there, scroll down and click the “Contact Support” option. Next, log in to your Meta account and report the issue to the support team.

When reaching out to Oculus for support, describe the problem clearly and mention the steps you’ve already taken to fix it. Also, provide them with the 14-digit number on your headset’s battery compartment so they can offer assistance specific to your device.

Conclusion 

In this article, we discussed why Oculus keeps restarting and explored several easy-to-follow solutions to fix this problem quickly before contacting Oculus support.

Hopefully, with these fixes, you can now enjoy using the apps or playing VR games on your Oculus headset without the intermittent restarts ruining your VR experience. 

Author

  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at https://helpfixthat.com/tauqeer-ahmed/