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Why Does Tiktok Say Null? 8 Easy Solutions

Why Does Tiktok Say Null? 8 Easy Solutions

Are you getting the “Response Is Null”  error message on your TikTok account while searching for a user or performing other activities? Many users have reported this issue, but TikTok has no official statement.

TikTok says, “Response is Null” when there is no created response to the given command in the app or TikTok is experiencing a technical glitch. To prevent encountering this message, enter a valid command in the search bar or reinstall the TikTok app on your Android or iOS device.

In this article, we’ll explore why TikTok says, “Response is Null” on the app or desktop version and will provide some potential solutions to avoid getting this error message in the future.

Why TikTok Say “Response Is Null?”

Clearing TikTok cache

Although TikTok has not given any official information about why the platform is displaying the “Response is Null” message, there are a few reasons why you might be getting this error on your device.

  • Glitches on the TikTok app
  • TikTok server outage
  • No available result or response to the given command in the app
  • Unstable internet connection
  • Corrupted installation files or cache data

How Do I Fix the “Response is Null” Issue on TikTok App?

Reinstalling TikTok app

If you get the “Response is Null” error message on the TikTok app despite entering the correct command in the search option, our following solutions will help you resolve this issue. 

Force Close the TikTok App


  • Open “Settings.”
  • Tap “Apps.” 
  • Select “All Apps.”
  • Choose “TikTok.” 
  • Tap “Force Stop.” 


  • Swipe up on your iPhone’s Home screen to launch Apps Switcher. 
  • Now, swipe right to find TikTok. 
  • Afterward, swipe up on the app’s screen to force quit the TikTok app. 

Restart the Device 


  • Open “Settings.”
  • Head to “General.” 
  • Tap “Shut Down.” 
  • Drag the power off slider to turn off your iPhone and wait for a few seconds. 
  • Press the “Power” button to restart your phone and see if you still get the Null response. 


  • Press & hold the “Power” button on your Android device until the power menu appears. 
  • Tap “Restart.”

Troubleshoot the Internet Connection 

  • Switch to the Wi-Fi from the data connection. 
  • Reset the device’s APN settings.
  • Enable the TikTok background data usage.
  • Reset the device’s network settings.
  • Disable the data saver/low data mode.
  • Restart the modem or router to refresh the network.

Clear TikTok Cache Data 

From the App:

  • Launch “TikTok.”
  • Tap “Me.”
  • Tap the “Ellipsis” icon.
  • Tap “Clear Cache.”

iPhone Settings:

  • Launch “Settings.”
  • Head to “General.”
  • Tap “iPhone Storage.”
  • Tap “TikTok.”
  • Select “Offload App.”
  • Tap “Offload.”

Android Settings:

  • Open “Settings.”
  • Tap “Apps.”
  • Tap “All Apps.”
  • Select “TikTok.”
  • Tap “Storage.”
  • Tap “Clear Cache” and see if this resolves the null response.

You can also fix the TikTok app that keeps pausing issue while watching a video by clearing the app cache.

Note: Ensure you search for the right username or enter a valid command while performing an activity on the app.

tiktok app on iphone

Update TikTok App 

  • Open “Google Play Store/App Store.”
  • Find TikTok using the search option.
  • Tap “Update.”
  • Afterward, tap “Open” to see if you still get the “Response in Null” message on TikTok.

Uninstall and Reinstall the App

  • Tap & hold the “TikTok” app on your device’s App Library or Home screen.
  • Select “Uninstall.”
  • Tap “Uninstall” or “Ok.”
  • Go to “App Store/Google Play Store.”
  • FindTikTok using the search option.
  • Tap “Get” or “Install.”
  • Afterward, launch the TikTok app, sign in and see if this fixes the issue.

Note: You won’t lose your data when you uninstall TikTok because it is stored on the platform’s database.

Check TikTok Server

It is possible that TikTok servers are down due to technical issues or scheduled updates, resulting in the “Response is Null” error. 

The best route, in this case, is to verify your suspicion by checking the status of TikTok servers.

If the service is down and other users are experiencing the same issue, wait for a few hours, watch a movie, head outside for a bit, and try afterward.

Most of the time, the TikTok servers will be up and running within a day, and your issue will be fixed automatically.  

Report the Problem To TikTok Support

  • Launch the “TikTok” app on your device and sign in to your account using your credentials. 
  • Tap your “Profile” in the global navigation bar at the bottom of the TikTok screen. 
  • Tap the “Ellipsis” icon to launch TikTok’s “Settings and Privacy.”
  • Select “Report a Problem.”
  • Tap “Submit a Report.”
  • Now, type in the details of the error message and tap “Submit” to anonymously report the issue on TikTok.

How Do I Fix the “Response Is Null” On TikTok For Desktop?

To avoid the “Response is Null” error message on your TikTok for desktop, try the following fixes:

  • Force quit the browser using the Task Manager.
  • Troubleshoot the internet connection.
  • Clear the browser’s cache data and cookies.
  • Update the browser.
  • Enter a valid command in the search bar.


In this article, we’ve explained why TikTok says “Response Is Null” when performing a task on the app or desktop version and discussed a few fixes to resolve the issues without breaking a sweat.

We hope you can now watch, search, or create content on TikTok without facing any further issues.


  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at