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YouTube Not Working On iPhone 13? 8 Fixes

YouTube Not Working On iPhone 13? 8 Fixes

YouTube is a popular platform where you can watch, create, and share your videos, but some users report that it is not working on their iPhone 13. 

If YouTube is not working on your iPhone 13, Background App Refresh might not be enabled for the app, or the phone’s network settings are corrupt. To fix this, open iPhone “Settings,” go to “General” >  “Background App Refresh,” and toggle on “YouTube.” If this doesn’t help, head back to “General” and reset your iPhone’s network settings. 

In this article, we’ll explain why YouTube is not working on your iPhone 13 and what steps you can take to resolve this issue as soon as possible.

Why is my YouTube not working on iPhone 13?

Why is my YouTube not working on iPhone 13

If YouTube is not working on your iPhone 13, this could be due to one of the following reasons:

  • Bugs in the app.
  • Outdated iPhone software.
  • Issues with the network connection.
  • Disabled Background App Refresh option.
  • Corrupt YouTube cache.
  • Outdated YouTube app. 
  • Incorrect network settings.
  • Using VPN on iPhone.

What should I do if YouTube is not working on my iPhone 13?

fix youtube not working on iPhone 13

If YouTube is not working on your iPhone 13, here are 8 methods to help you sort out this problem quickly. 

Force Stop and Relaunch YouTube

Force-stopping the YouTube app will reset all its background processes on your iPhone 13 and resolve any minor issues that are causing it to stop working. To do this:

  • Swipe up the Home screen.
  • Swipe to the right.
  • Find “YouTube.”
  • Swipe up on the YouTube preview card to force quit it on your iPhone 13.

After that, re-open the YouTube app on your phone and see if the problem persists. 

Troubleshoot the Network Connection

Like all streaming services, YouTube relies on a stable internet connection to load and play videos. If the network speed is slow, the app may stop working on your iPhone 13, and you won’t be able to watch any content. 

To confirm this to be the source of your issue, run a speed test to determine the lag on the network. In case the speed is unsatisfactory, follow these instructions to get your internet connection up to par:

  • Turn on and off the Airplane mode on your iPhone 13 (to reconnect to the service).
  • Use a Wi-Fi connection to watch videos on YouTube instead of relying on mobile data.
  • Power cycle the router to refresh the network connection If you are already using Wi-Fi.
  • Move your iPhone 13 closer to the router to improve Wi-Fi signal strength.
  • Close all unnecessary apps and processes running in the phone’s background to free up resources/bandwidth for YouTube.
  • Turn off  “Low Data” mode.

Reset Network Settings

Another solution to get YouTube working again on your iPhone 13 is to reset the network settings. This will clear out any network misconfigurations which are responsible for this issue. Here’s how:

  • Open iPhone “Settings.”
  • Tap “General.”
  • Select “Transfer or Reset iPhone.”
  • Tap “Reset.”
  • Tap “Reset Network Settings.”
  • Enter the passcode.
  • Tap “Reset Network Settings.”

Once you do that, relaunch the YouTube app on your iPhone 13, and it should start working now.

Turn on the Background App Refresh

Background App Refresh is an iOS feature that allows apps to update their content even when you are not using them. If you’ve disabled this feature for YouTube, YouTube may stop working properly on your iPhone 13 and won’t load its content. 

To fix this problem, turn on the “Background App Refresh” feature this way:

  • Open “Settings.”
  • Tap “General.”
  • Tap “Background App Refresh.”
iPhone background app refresh
  • Scroll to YouTube and make sure the switch is toggled on. 

Afterward, open “YouTube” and confirm whether this helps.

Disable VPN Service

If you are using a VPN service on your iPhone 13, it may prevent the app from loading and playing certain YouTube video content based on your virtual location. 

The best workaround here is to disable the VPN service on your iPhone 13 and then use open YouTube without hiding your location. 

Offload YouTube

YouTube stores temporary files on your iPhone 13 to improve its performance and load time. But this data often gets corrupt or outdated, causing the app to stop playing any videos.

Luckily, you can fix this issue by offloading the YouTube app on your iPhone 13 by following these steps:

  • Open iPhone “Settings.”
  • Tap “General.”
  • Tap “iPhone Storage.”
  • Select “YouTube.”
  • Select “Offload App.”
  • Tap “Offload App” again.

NOTE: A corrupt or outdated YouTube cache can also cause it to stop working on mobile data. 

Update the YouTube App

An outdated YouTube app might be incompatible with your iPhone 13. For this reason, the app can stop working and won’t play or load any video content. 

To fix this, update the YouTube app on your iPhone 13 by following these steps:

  • Open “App Store.”
  • Find “YouTube.”
  • Tap “Update.”

If this fails, update the iPhone 13 software version with the instructions provided below:

  • Open “Settings.”
  • Tap “General.”
  • Tap “Software Update.”
  • Select “Download and Install.”
updating iPhone 13
  • Enter the passcode.
  • Tap “Install Now.”

You can also enable automatic software updates on your iPhone 13 to avoid doing it manually each time! 

NOTE: Outdated YouTube also results in the playlist disappearing from the app. 

Reinstall YouTube

Still, scratching your head for a fix? Reinstall the YouTube app to remove any corrupt installation files or misconfigurations that might be causing this problem. Here’s how:

  • Open iPhone “Settings.”
  • Tap “General.”
  • Tap “iPhone Storage.”
  • Select “YouTube.”
  • Select “Delete App.”
  • Tap “Delete App” again.

Then, go to “App Store,” look for “YouTube,” and tap “GET.” After that, open the app, and hopefully, the problem won’t bother you anymore.

NOTE: YouTube often experiences server outages due to scheduled maintenance or other technical issues, which causes it to stop working on any phone. To verify this, check the YouTube service; if it is down, wait for their tech team to resolve the issue. 

Conclusion

In this article, we’ve discussed why YouTube is not working on your iPhone 13 and how you can swiftly troubleshoot this problem.

Hopefully, with these solutions at your disposal, you can continue watching the diverse YouTube content on your phone without further complications.

Author

  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at https://helpfixthat.com/tauqeer-ahmed/