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Problem Casting Netflix From Phone? Here Are 8 Easy Fixes

Problem Casting Netflix From Phone? Here Are 8 Easy Fixes

Have you installed Netflix app on your phone, but every time you want to cast it to a bigger display, you hit a dead end? Don’t fret, as you can fix this problem with a few simple steps.

If you are on the Netflix basic plan with ads or if there are special characters in your Chromecast device name, you may have problems casting Netflix from your phone. To seamlessly cast Netflix from your phone, upgrade your Netflix plan or remove the special characters from your Chromecast device name.

Let’s uncover why you are facing a problem casting Netflix from your phone and explore some tried and true solutions.

Why Can’t I Cast Netflix From My Phone?

Netflix app on phone
Photo by Unsplash

Before discussing the solutions, let’s take a look at the potential reasons why you are facing a problem casting Netflix from your phone:

  • You are using Netflix’s basic plan with ads
  • Your phone needs a refresh
  • Netflix or Google Home app is outdated
  • Your phone and Chromecast device are not connected to the same internet connection
  • VPN service is interfering with the connection
  • The phone’s software is outdated
  • There are special characters in the Chromecast name

How Do I Fix The Problem Casting Netflix From a Phone?

Netflix app installed on phone
Photo by Unsplash

If you are experiencing a problem casting Netflix from your phone, it can rob you from watching your favorite content on a bigger screen. The following easy-to-follow solutions will help you seamlessly resolve the issue quickly.

Sign Out and Into Netflix App

Signing out and into your Netflix account can refresh your session and personalized account data, removing any technical issues preventing you from casting Netflix from your phone.

  • Launch “Netflix.”
  • Tap the “Profile” icon or “More.”
  • Tap “Sign Out.”
  • Select “Sign Out” again to confirm.
  • Tap “Sign In,” play a movie or show, and see if you can cast the app from your phone.

Restart Your Phone

The next solution is to restart your phone to refresh its system and resolve any minor bugs leading to the casting issue while watching Netflix.

  • Press and hold the “Power” button until the power menu appears on your Android device screen.
  • Tap “Restart.”

Note: If you are an iPhone user, press the “Power” and “Volume Down” buttons and drag the power off slider to turn off your device. Afterward, press the “Power” button to restart your phone.

Check the Network On the Phone and Chromecast

To smoothly cast Netflix, your phone and Chromecast device must be connected to the same internet network. So, verify the network connection on the device in the following way:

  • Launch the “Google Home” app.
  • Go to “Home.”
  • Navigate to the “Devices” section.
  • If your Chromecast device is listed, this means that it is connected to the same internet connection as your phone. 
  • If not, change the Wi-Fi network on the Chromecast device and see if you can cast Netflix now.

Upgrade to Ad-Free Plan

Upgrading Netflix plan

If you are using the Netflix basics plan with ads on your phone, you won’t be able to cast it to your TV or other devices. Therefore, try upgrading to an ad-free plan this way:

  • Go to the “Netflix” website using a browser.
  • Sign in and select a profile.
  • Tap the “Profile” icon.
  • Tap “Account.”
  • Tap “Change Plan.”
  • Select a plan and tap “Continue.”
  • Confirm if prompted and see if you can cast Netflix from your phone.

Update Netflix App

Another solution is to update your Netflix app in the following way to install the new software version that is compatible with casting to other devices.

  • Launch “App Store” or “Play Store.”
  • Search for “Netflix.”
  • Tap “Update.”

Updating the app can also help you resolve the Netflix keeps turning on subtitles issue.

Note: You can also update the Google Home app using the above steps.

Delete Special Characters

Sometimes, emojis or other special characters in your Chromecast name may cause problems for the Netflix app to detect it. To rule this out, rename the device by following these steps.

  • Launch the “Google Home” app.
  • Choose your “Chromecast” name from the list.
  • Tap “Settings (cog icon).”
  • Tap “Device Information.”
  • Choose “Device Name.”
  • Now, remove any special characters or emojis.
  • Tap “Save” and verify the fix.

Disable the VPN

If you are using a VPN service on your phone, it can interfere with the connection with the Chromecast device.

Therefore, try disabling the VPN service and see if you can now cast Netflix from your phone.

Active VPN service on the phone can also cause the Netflix screen to go black.

Update the Device

updating iPhone software

Last but not least, try updating your phone software to the latest version to resolve any critical technical issues preventing you from casting Netflix to your TV.

Android:

  • Open “Settings.”
  • Go to “Software Update.”
  • Choose “Download and Install.”
  • Your device will now search for updates to download.
  • Tap “Install Now” to update to the new software version.

iPhone:

  • Launch “Settings.”
  • Tap “General.”
  • Go to “Software Update.”
  • Tap “Download and Install.”
  • Enter your passcode.
  • Tap “Install Now/Update Now.”

Some users have reported that updating the iOS software also troubleshoots the Netflix app if it keeps crashing on an iPad.

Conclusion

Since many users have been reporting a problem casting Netflix from their phone to a bigger display, we’ve explored a list of effective solutions to help you get back to streaming your favorite without a hitch.

However, if the problem persists, go to the Netflix Support page and chat with their customer representative for further assistance.

Author

  • Tauqeer Ahmed

    Tauqeer Ahmed is a technology expert with over 10 years of experience in the industry. He has a degree in Computer Science and specializes in network security and software troubleshooting. You can find out more about him at https://helpfixthat.com/tauqeer-ahmed/