Having trouble connecting your PS5 to the internet and encountering the ‘PS5 LAN cable not connected’ error can be extremely inconvenient, especially if you’re attempting to enjoy the ton of benefits of an online connection.
To fix the PS5 LAN cable not connected error, try power cycling your router and using a different LAN cable. If the error persists, make sure you have set your primary DNS to 18.104.22.168 and your secondary DNS to 22.214.171.124.
Here are a few additional solutions for resolving this issue.
How to Fix The ‘PS5 LAN Cable Not Connected’ Error
Take a Look at Your IP Address
If your PS5 LAN is not functioning properly, the first step you should take is to check your IP address. See if the IP address and default gateway for your LAN connection are identical on your PS5 console. Connect an ethernet cable to your laptop and then type “ipconfig”. Make a note of the IP4 and Default Gateway settings on your PS4 and save them. Moreover, following the steps given, you can also manually assign an IP Address.
- Navigate to the network settings of your PS5 and manually assign an IP address.
- Using your browser go to the router’s settings page.
- In the list of linked devices, look for your PlayStation 5.
- On the settings page of your router, give your console a new IP address.
- Then enable DMZ in your router’s settings. The new static IP address of the PS5 must be added to the DMZ device list. It will give your console unrestricted access to the internet.
- Now, check whether you can use your LAN cable after restarting your PS5 console and router.
Try Increasing the Number of Clients in Router Settings
Another suggestion is to navigate to your router’s DHCP settings and add more clients. Usually, this number is 10, by default. Increase this number or expand the DHCP scope on the router so that it can manage more IPs. If it does not help resolve the problem, try a new or different LAN cable.
Try A Different LAN Cable
A faulty Ethernet cable is another typical cause of LAN problems with the PS5. Make sure this simple fix works by using a different cable.
Power Cycle Your Router
You can mock folks who say things like, “did you try turning it off and on again,” but the truth is that it’s a tried and proven strategy that works. You may only need to unplug your router for a few seconds if it isn’t connecting properly.
Use PS5 Safe Mode To Restart
The PS5 features a Safe Mode, much like the PS4, and you may access it in the same way. This will not have any impact on your PS5 or damage any of your data unless you wish to reset it or restore its default settings. Safe Mode offers nothing more than using boot up your console with the most basic functions to aid you in fixing any problems you might be having.
- Switch off your console completely.
- Hold the power button down until you hear two beeps, one immediately upon pressing and another a few seconds afterward.
- Now, make sure that the DualSense controller is connected to your PS5 through a USB cable.
- Hit the PlayStation button on your controller to turn on your console and access Safe Mode.
- Select the first entry on the list, which should be Restart PS5.
Try with a Different Modem
Check to see if your network hardware is functioning properly. First and foremost, restart your router/modem. Then, if you happen to have a spare modem lying around, attach it to your PS5 console and check your connection.
Disconnect your PlayStation 5 console from any and all internet connections. Then, immediately after the console has booted back up, execute a hard reset. Then check if it is connected.
Change the DNS Server Settings
Many PS5 users have reported that manually altering the DNS server settings restored their LAN connection. So, go ahead and set your primary DNS to 126.96.36.199 and your secondary DNS to 188.8.131.52.
Update the Firmware Version of Your Router/Modem
Visit the manufacturer’s website for your router/modem and download the most current version. The most recent modem firmware upgrades frequently improve hardware compatibility. Thus, it’s critical to check for updates on a regular basis.
Set Up a New Connection
- Navigate to the home screen of your PS5 and select Settings > Network > Set Up Internet Connection.
- Choose the option. ‘Use a LAN cable.’
- You will be prompted to configure your connection in one of two ways, pick ‘Easy’.
- The message ‘Test Internet Connection’ will show on the screen to indicate that the connection setup process has been successfully completed.
Contact Support Team
Finally, if none of the options above work for you, you may need to contact Sony PlayStation Support, which is available 24/7. They may assist with a variety of PS-related issues and concerns. Second, they may supply additional specific answers to this problem. If that doesn’t work, you can visit a Sony repair shop to have the hardware checked out.
You may see frequent pop-ups on your PS5 saying ‘PS5 LAN cable not connected’. A number of reasons could account for this problem. Perhaps it’s because your LAN cable is faulty, or you need a new modem, or maybe you need to update the firmware version of the modem. You may need to try all of these solutions one by one, and depending on the cause of the problem, the right solution will hopefully work for you. In case you are encountering other problems related to your PS5, checking out our website may help.