If TikTok won’t let you change your bio, your account may be experiencing the TikTok error code 2433. This system malfunction will prevent any updates from being saved.

Many users encounter this problem when they have input a link in their biography section, which they are then unable to remove.

Sometimes, if the TikTok server is down, it will impact how well certain functions perform. Change in information, or uploads may be unsuccessful.

We have generated this guide to help you understand why TikTok won’t let you change your bio, and what workarounds you can execute so you can update your profile details.

Why can’t I edit my bio on TikTok?

TikTok won't let me change my bio

If TikTok won’t let you change your bio, your account may have incurred the ‘Server is unavailable. Please try again later’ error message. This will include the TikTok error code 2433, which is the reason for the app to prevent you from successfully updating your details in the bio section. Any changes you make will go unsaved.

Content creators who include an external link in their bio have been faced with a block when they try and remove the link from their profile.

Another reason why the app won’t let you change your bio, is if the TikTok server is down. When this occurs, the database will be unavailable. You will be unable to process any changes that you try and make on your account.

Previous TikTok users have encountered the error 2433 when they’ve included a full stop in their bio. The reasons behind this error code is mainly due to a system error on TikTok’s side. This will interfere with the server processing your system request to change your bio.

How to fix TikTok won’t let me change my bio

the tiktok app
Photo by Collabstr on Unsplash

In order to get TikTok to save the changes you have made on your TikTok bio, previous content creators who have experienced the same issue were able to workaround this error by continuously pressing the ‘save’ button after they removed all text in their bio section. Once this updates, they were then able to go back and input what they wanted.

Note, make sure you hit the save button at a rapid pace to ensure the app will erase your current bio.

If this does not work for you, you can move on to the following steps to help fix your TikTok from not letting you change your bio;

1. Delete and reinstall TikTok

Uninstall the TikTok app off of your device. Before you reinstall it, restart your mobile to erase all data that is on your mobile.

This will help get rid of any corrupt software which may be the cause for your bio information to not change.

2. Clear TikTok cache

Every time you launch the TikTok app, cache files will be saved onto your device. This is to help improve the performance of your app, and quicken load times.

However, if you do not clear this data, over time it will become too full, or contain corrupt files.

To clear the TikTok cache files;

Open TikTok > Profile > Settings and Privacy > Under ‘Cache and Cellular Data’ > Clear Cache

This will instantly erase the built up cache data on your device.

(Did you know; TikTok’s social media engagement on videos is higher than any of the other platforms, such as Instagram and Facebook. It reaches a rate of 18% on a post, whereas Instagram is on 3.86%).

If the apps server is down when you attempt to update your profile information, this could be why TikTok won’t let you change your bio.

When the database is unavailable, certain features won’t work. You’ll be unable to fix the TikTok server, however, you will be able to check its status.

Why did TikTok reset my profile?

tiktok on smartphone

TikTok will reset your profile if you have gone against their community guidelines. If you post a video that violates their rules, the app will take necessary action on your account. When your profile gets reset, you will experience your video in question to display nil likes and views. Alternative to this, TikTok may decide to put a shadowban on your content.

A shadowban will block other viewers from seeing your upload. It will not come up on the FYP (for you page). There’s no exact time frame for how long your video can be hidden for, however, the estimate is between two weeks to a month, depending on the extremity of your post.

If you have not gone against TikTok’s community guidelines, and your profile has been reset, it could be because your bio contains information that the app does not accept. When this happens, TikTok may reset your bio and put a temporary block on making changes for a certain time period.

Why does my TikTok FYP keep resetting?

If your TikTok FYP keeps resetting, this could be due a storage issue on your device. To help fix the app from not being able to load your algorithm, you will need to clear up space on your mobile.

This will stop TikTok resetting your profile information.

Why did my profile picture change on TikTok?

using tiktok
Photo Credit: Skynews

If you’ve tried to change your profile picture on TikTok, the update can sometimes be processed on the apps database, but not on your end. When this happens, your image will stay the same until it comes through at a later stage from the TikTok server. To help keep your account up to date, you can refresh your TikTok app’s connection.

This can be done with a quick restart of your device, or a force shut down on your app. If your image still does not update, there could be a TikTok server error. This will block any updates from being successfully updated.

When this occurs, you will need to be patient, and wait until the apps server is back up and operational.

Conclusion

With this simple guide, we hope you now know why TikTok won’t let you change your bio, and that you were able to rectify this error with one of the solutions provided.

If the problem carries on, and the apps server is not offline, there may be an issue with your account. If this is the case, we suggest you report a problem directly with TikTok’s support team. You can do so through the app on your mobile under the support section.

About the Author

Spark Wit

Over 10 years of experience working as a technical support engineer. Highly skilled in fixing any technical issue, including app configuration and account setup, gaming errors, television problems, and any other electronics-related issue.

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