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How To Solve ‘Xbox One Banned From Party Chat’ Issue

How To Solve ‘Xbox One Banned From Party Chat’ Issue

Is your Xbox One account banned from party chat?

Let’s discuss a few reasons why this happens. Plus, some ways you can get your account unbanned or work around it.

Why Is My Xbox One Banned From Party Chat?

An important feature of Xbox One consoles is party chat, which allows you to invite and accept invitations from other players in-game.

When using party chat, there are specific rules you have to follow. It’s advisable that you read the Microsoft Code of Conduct to get a clear idea of these. It’s important to know what not to do or say when communicating with other users on the platform.

Swearing or sending inappropriate or offensive content and messages can get you reported by other users. Furthermore, spamming, sharing links, or redirecting other users to malicious websites are some lesser-known reasons for getting banned. 

Violations may result in a temporary or permanent ban of some or all party chat features. First offenders may get banned for 24 hrs, 7 days, or 14 days, depending on the offense. Repeat offenders could get permanently banned from communications or even have their console and Xbox Live accounts banned.

How Can I Get My Xbox One Unbanned From Party Chat?

Submit a Case Review

If you feel you’ve done nothing wrong, you can appeal to the Xbox Enforcement team: 

  • Submit an appeal for a case review to get your ban reversed.
  • If your enforced ban is active, longer than 24 hrs, and commenced within the last 12 months, you’re eligible. 
  • Xbox Live device bans do not fall under this rule. However, these generally shouldn’t result as part of a party chat ban or communications ban. 
  • Do bear in mind that if your account is a Microsoft child account, a legal adult on the account will have to submit the claim for you. 
  • You can submit the case online using your Microsoft account.
  • During the case review, you can ask why you got the ban. 
  • You may need to fill in a questionnaire to test your knowledge of Microsoft’s Code of Conduct during the process. So, make sure to read up on that first.

Use a Second Controller & Account to Bypass the Ban

Besides waiting for your ban to conclude after the enforced time frame, you can create a secondary account to bypass the ban. However, you need another controller to sign into the game and party chat.

To do this:

  • Create a new Gmail or email account.
  • Launch your Xbox One console.
  • Click the Xbox One console guide button to open the login menu.
  • Select “+ Add new” from the menu.
  • You can add an unbanned Microsoft account using your email, Skype, or phone number directly.
  • Alternatively, click “get new email” to create a new Microsoft account directly using your newly created Gmail or email address.
  • If creating a new Microsoft account, enter your first name, second name, password, date of birth, and backup email and phone.
  • Then, create your new Gamertag, set up your privacy controls, and pair your second controller to your new account.
  • Sign in to your game and start your party chat using your original account and its paired controller.
  • Then, add your new account and switch to it in the party chat.
  • Also, assign and plug your microphone or headset into your second controller.
  • Finally, sync your second controller and use it to access party chat during the game.
  • Make sure to follow the rules this time around! Otherwise, you could get slapped with a longer ban or a complete Xbox Live or console ban.

Use Another Chat Platform

If you just want to speak freely without restrictions and censorship, then it might be worth your while to look into other chat platforms.

Here are a few alternatives to try out with your friends and other gamers:

  • Discord
  • Skype
  • Mumble
  • Steam Voice Chat
  • TeamSpeak
  • Tox 


If your Xbox One is banned from party chat, you can probably just wait it out. Then, try not to violate Microsoft’s Code of Conduct next time around. Most bans don’t last long, and you should have access to games during this time, regardless. If you don’t have the patience or have received a permanent ban, we hope these solutions can help you out.


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