HBO Max is one of the best streaming services for on-demand content and has a vast library of TV shows and movies, including Max originals. However, quite a few app users are experiencing HBO error code 905 in their streaming device, resulting in video lagging and app crash issues.
If you are getting a 905 error code on the HBO max app, this could be due to lagging internet speed or using a VPN to access the HBO max website. To resolve the 905 error code, reboot your router to troubleshoot slow internet or disable your VPN.
Are you one of those users who are frustrated with the error code? Don’t panic; this guide will show you the reasons for the 905 error and help you fix the issue with the help of easy DIY fixes.
Why is HBO Max not working?
If the videos on HBO Max are lagging and pop up an error code 905, it could be due to the following reasons.
- A temporary glitch in the app of the device software is causing video lag.
- You are experiencing slow internet speed while streaming content.
- HBO Max servers are down due to a technical issue, resulting in an outage in your area.
- The HBO Max app version is outdated.
- The HBO Max app is corrupted and needs to be reinstalled.
- You are trying to access HBO Max from an unauthorized region.
- The app or browser cache is filled up with junk files.
How do I fix Error 905 on HBO Max?
Try the following troubleshooting methods to fix the HBO error code 905 on your streaming device.
Restart your streaming device
HBO Max supports many devices, including smart TVs, Android and iOS devices, gaming consoles, and various portable streaming platforms.
No matter which device you are experiencing the 905 error on, the quickest way to fix this is to reset the HBO Max app by restarting your device.
If you are using the HBO Max app on a smart TV, gaming console, or streaming device, unplug it from the main power outlet and wait for a few minutes before turning it on.
Hopefully, you won’t be seeing the error code the next time you play HBO content on your device.
Check HBO servers
Another possibility for the 905 error is the HBO Max server might be down. To confirm this, visit a third-party website and check the status of the service. You can also read the comment section to pinpoint the area experiencing an outage.
If your suspicions are confined, wait patiently until the HBO crew fixes the issue at the backend and gets the service back up and running again. Usually, the outage lasts between 3 to 6 hours before things get back to normal.
Access from an authorized location
HBO Max is available for the people in the US, specific US territories, and a few countries. So, if you are trying to stream content outside of these regions through a VPN or a proxy server, sooner or later, you may get the 905 error code.
The above is valid for the subscribers accessing HBO content within the US from a VPN as well. The streaming service algorithm may think of your access attempt as a threat from an unknown location and pop the code to protect its servers.
Therefore, if you use a browser to access the HBO Max website, disable your VPN or proxy server. In case you live outside of the supported regions, wait till HBO launches its streaming services in your country.
Note: HBO may block your account by using the VPN regularly to stream the content.
Reboot Your Router
Slow internet speed or poorer Wi-Fi signal strength is one of the most common causes of the HBO 905 error. To fix the issue, run a quick speed test.
If the results are below your expectations, reboot your router by unplugging it from the main wall. Now, wait for about one minute before plugging the router back into the main power outlet; turn it on afterward.
Next, wait until all the router lights stop fluctuating and access HBO Max content on your streaming device. Also, move your device closer to the router. If the error still pops up, contact your internet service provider to troubleshoot the issue at their end.
Update HBO Max
HBO Max app developers regularly send updates to their subscribers to fix the bugs in the system, including the 905 error. So, it is best to update your app and get rid of the annoying video lags. To do this on a streaming device:
- Go to the Settings > Apps section on your streaming device (Smart TVs and gaming consoles).
- Now select the Updates option and locate the HBO Max app.
- Next, select the Update option next to the app, and wait for the system to complete the process.
- Afterward, launch the HBO Max app and see if this fixes your issue.
Note: Android and iOS users can update the HBO Max app from Play Store and App Store respectively.
Clear the app and browser cache
Temporary junk files in the HBO Max app cache or browser can result in a 905 error code. To fix the issue, you need to clear the app cache on your streaming devices, such as smart TV, Android, or iOS.
If you are using a browser to access HBO content from their web portal, you can clear the browser cookies to fix the error.
Why do I have to reinstall HBO Max app?
Quite often, the HBO Max app installation files on your streaming device get corrupt due to online viruses, resulting in slow performance and generation of error codes.
Therefore, if none of the above solutions fixed the 905 error, try to reinstall the app on your device to resolve the code.
In this guide about HBO error code 905, we’ve discussed different reasons for the issue and explored 6 solutions to resolve it on your streaming device. Hopefully, one of the methods worked for you. Now you can enjoy your favorite movies and TV shows without any trouble.